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The Information and Privacy Commissioner of Ontario (IPC) oversees Ontario’s health privacy law, the Personal Health Information Protection Act

• under that law, you have the right to request access or corrections to your health records
• if you have a substitute decision-maker (someone authorized to consent on your behalf), they can make the request for you
• for detailed information see website.

Accessing your health records

Contact the custodian of your health records, such as a doctor, clinic or hospital, to request access

• if you are asked to make a formal request in writing, you can write a letter or use this Request to Access Personal Health Information Form
• submit the letter or form directly to the custodian, they typically have 30 to 60 calendar days to respond to your request
• you will most likely be charged a fee
• you can file a complaint if you are denied access or believe the fees are too high by completing the Access/Correction Complaint Form

Halton Processes

• Joseph Brant Hospital
• Halton Healthcare Hospitals
• Halton Region Public Health Dept
• Ontario Health atHome

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Correcting your health records

You may request a correction to your health records if you have been granted access to the records and you believe they contain inaccurate or incomplete information

• the custodian of your health records, such as a doctor, clinic or hospital, must correct your health records if you can demonstrate, to their satisfaction, that your records are incomplete or inaccurate and you supply the correct information
• if you are asked to submit a formal request in writing, you can either write a letter or use this Request to Correct Personal Health Information Form
• submit the letter or form directly to the custodian, they typically are allowed 30 to 60 calendar days to respond to your request

Not applicable

No restrictions

Refer to information in Service Description