This is a general overview of Crisis & Distress resources, serving Halton region

• for emergency shelters in Halton and surrounding area, see here

In an emergency call 9-1-1 for police, fire and/or ambulance

General Crisis & Distress

YOUTH (17 yrs & younger)

ROCK (Reach Out Centre for Kids)

• 905-878-9785 
• for children and youth in crisis, and caregivers/community members 
• more information

ADULTS (16 yrs & older)

COAST (Crisis Outreach and Support Team)

• 1-877-825-9011 
• telephone support and mobile intervention program for those who are in crisis and have a mental health concern
• more information

ALL AGES

Distress Centre Halton

• Oakville: 905-849-4541
• Burlington: 905-681-1488
• North Halton: 905-877-1211
• Hamilton: 905-561-5800
• more information

Wellness Together Canada

• Adults: 1-866-585-0445 or text WELLNESS to 741741​
• Youth: 1-888-668-6810 or text WELLNESS to 686868
• PocketWell App
• many online resources
• more information

Addiction & Gambling

ConnexOntario

• 1-866-531-2600 or text CONNEX to 247247
• online chat
• email 
• access to addiction, mental health and problem gambling services
• more information

Caregivers

Ontario Caregiver Organization

• Toll free helpline 1-833-416-2273 (CARE)
• supports Ontario’s caregivers by being the one point of contact for information about existing services and supports 
• online chat
• peer and community support groups
• more information

Children and Youth Mental Health

One Stop Talk (available Mon-Fri 12 noon-8 pm & Sat 12 noon-4 pm)

• 1-855-416-8255
• connect directly with a counsellor through online chat, video and voice
• offers children, youth (within 18 years of age) and their families immediate access to free mental health support through single session counselling and ensures direct referral to additional service when needed
• services are provided through an integrated network of infant, child and youth mental health agencies across Ontario
• more information

Kids Help Phone

• 1-800-668-6868 or text CONNECT to 686868
• online chat
• bilingual help-line provides free counselling, information and referral on anonymous basis to children and youth 
• ages 5-30
• more information

Good2Talk (post-secondary school students)

• 1-866-925-5454 
• provides information and referrals about services and supports for mental health, addictions and well-being on and off campus or speak anonymously with a professional counsellor
• more information

Naseeha (available daily, 12 noon-12 midnight)

• Helpline and Text line: 1-866-627-3342 
• Muslim youth helpline serving Muslim and non-Muslim youth across North America
• a safe zone for youths and individuals to talk and get the help they need
• provides workshops, web therapy sessions, and phone & texting mental health support
• more information

Youthspace.ca (available Mon-Sun 9 pm-3 am)

• Text line 778-783-0177
• Online crisis and emotional support chat service for youth
• chat online or via text message
• conversations limited to 60 minutes
• more information

First Responders

Boots on the Ground

• Toll free 1-833-677-2668
• peer support for first responders 
• services offered to retired and serving police officers, firefighters, EMS and corrections officers across the province
• able to provide in person peer support 24/7 in the GTA 
• more information

Indigenous peoples

Hope for Wellness Helpline

• 1-855-242-3310 
• online chat 
• a mental health helpline, telephone or online chat, for Indigenous peoples 
• provides immediate, culturally relevant crisis counselling support 
• refers callers to additional supports if needed 
• more information

TALK4HEALING

• Helpline and Text line: 1-855-554-4325 (1-855-554-HEAL)
• online chat
• 24/7 help, support and resources for Indigenous women, by Indigenous women, all across Ontario
• services in 14 Indigenous languages
• more information

Indian Residential Schools Crisis Line

• 1-866-925-4419 
• immediate and culturally appropriate counselling supports to former students who are experiencing distress
• more information

2SLGBTQ+

LGBT YouthLine (available Sun to Fri, 4 pm-9:30 pm)

• Text 647-694-4275 
• email: helpline@youthline.ca 
• online chat 
• peer support by email, text and online chat 
• information and referral 
• anonymous and confidential 
• Youth Line blog 
• referral database of LGBTQ+ youth services
• more information

Trans Lifeline (available daily 5 pm-1 am)

• Toll free 1-877-330-6366
• a hot-line that is staffed by transgender people for transgender people in crisis
• based out of the USA
• more information

Interligne

• Phone or Text 1-888-505-1010
• confidential information and support service for individuals concerned with sexual orientation and gender identity issues
• service offered through telephone, text, chat, and email
• Acts of Homophobia Registry
• more information

Veterans

Veterans Affairs Canada Assistance Service

• Toll free 1-800-268-7708 
• TTY 1-800-567-5803
• psychological support for veterans, former RCMP members, their families and caregivers
• more information

VETS (Veterans Emergency Transition Services) Canada

• 1-888-228-3871 
• for Canadian veterans who are in crisis, at risk of becoming homeless or are homeless and their family members
• more information

Sexual Assault and Domestic/Family Violence

YOUTH

Child Abuse and Neglect Reporting (see full listing here)

For children in need of care/protection, report to either: 

• Halton Children's Aid Society toll free 1-866-607-5437
• Halton Regional Police Service, Child Abuse and Sexual Assault Bureau at (non-emergency) 905-825-4747 ext 8970

ADULTS

Halton Womens Place

• South Halton: 905-332-7892
• North Halton: 905-878-8555
• 24 hour crisis lines and shelter for abused women and their dependent children, emergency transportation to shelter available
• more information

SAVIS (Sexual Assault and Violence Intervention Services)

• 24 hour crisis line: 905-875-1555
• 24 hour anti-human trafficking crisis support line: 289-837-3999 
• free individual counselling for ages 14 and up 
• support services for friends and family members 
• advocacy, support and accompaniment to Nina's Place, the police station and court
• more information

Femaide

• 1-877-336-2433 (1-877-FEMAIDE)
• provincial crisis line and confidential services for Francophone women who are victims or survivors of any form of violence or are in distress
• crisis intervention, support and referral to community agencies 
• more information

Assaulted Women's Helpline

• 1-866-863-0511 or text #SAFE (#7233) on your Bell, Rogers, Fido or Telus mobile phone
• telephone crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services
• ages 16 and up
• more information

Seniors Safety Line

• 1-866-299-1011
• 24 hour crisis and support line for seniors in Ontario who have experienced any type of abuse or neglect
• more information

Other three-digit (N11) helplines serving Halton

• 811 - Health Care Information & Service Navigation Assistance (Health Connect Ontario)
• 711 - Telecommunications Relay Service (TRS, relay service, IP-relay)
• 611 - Telephone Service Provider
• 511 - Provincial Road Conditions & Tow Truck Services, in restricted Tow Zones (Ontario 511)
• 411 - Commercial & Residential Directory Assistance (YellowPages)
• 311 - Regional Services Intake & Information, Public & Family Health Information Line (Access Halton)
• 211 - Community Information, Resource & Service Navigation (Ontario 211)

For a larger list of resources available, visit General Crisis Intervention Hotlines or Distress Phone Lines

Mon-Sun 24 hours, unless otherwise noted

Refer to information in Service Description