Record #:
ONT0187
Last Full Update:
10 Apr 2023
Contact Information
| Toll Free Phone | 811 or 1-866-286-4770 |
| TTY Phone | 1-866-797-0007 |
| Crisis Phone | Call 911 in emergencies |
Agency Information
| Legal Status | (30) Provincial Government |
| Established | 2000 |
| Funding | Ministry of Health, OHIP, Interim Federal Health Program |
Description and Service Details
| Description (Service) | Refugees can connect with health care providers who deliver transitional health care and services, including primary care, specialist care and mental health supports. Transitional care includes initial assessments, care and referrals to other health services. Service is not for emergencies. Health care providers can participate in offering services by calling the service. |
| Hours | Daily 24 hours |
| Areas Served | Ontario |
| Boundaries | Ontario |
| Eligibility | Refugees - newly arriving refugees and people arriving through other exceptional humanitarian authorizations * Resettlement Assistance Programs, sponsors, and settlement agencies |
| Application | Call or chat online |
| Languages | English ; French |
| Fees | Free |
Site Information
| Located In Community | Toronto Downtown Central |
| Physical Access | Not Applicable |
Categories and Classification
| HCSD Main Heading | Health Care ; Newcomers |
| HCSD Sub Heading | Finding a Doctor ; Newcomer Settlement Services ; Refugees |
| Service Categories | Newcomer Settlement Services ; Physician Referrals ~ Refugees |