Halton Regional Police Service

Service: Public Complaints Process

Record #: OAK3942
Last Full Update: 13 Mar 2023

Contact Information

Office Phone Non-emergency 905-825-4777;  
Calling from North Halton 905-878-5511 or 519-853-2111
TTY Phone 1-866-442-5866
Fax 905-825-8447
E-Mail info@haltonpolice.ca
Website www.haltonpolice.ca/about/professionalstandards/complaints.php
Social Media Facebook Facebook, Instagram Instagram, LinkedIn LinkedIn, Twitter Twitter, YouTube YouTube
Primary Contact Insp. Glen Mannella; Phone: 905-847-4747 ext 4739; Email: Glenn.Mannella@haltonpolice.ca

Description and Service Details

Description (Service)

There are two types of complaints:

  • against the policies of, or services provided by, the Halton Regional Police Service
  • against the conduct of a Halton Regional Police Service officer 

Complainants are encouraged to attend any Halton Regional Police Service station to file a complaint. The Halton Regional Police strive to resolve complaints or conflicts within a timely manner. Complainants may also contact Professional Standards at 905-825-4777 or ProfStd@haltonpolice.ca if they cannot attend their district station.

Further to contacting Professional Standards, complainants also have the option of contacting the Office of the Independent Police Review Director (OIPRD) to assist with resolutions.


Administration Mon-Fri 8 am-4 pm

Areas Served Halton Region
Eligibility No restrictions

Call for information

Languages English ; French ; Interpretive Services
Fees None

Site Information

Located In Community Halton Region
Mailing Address 24855 North Service Rd W 
Oakville, ON L6M 3H8
Physical Access Fully Accessible

Categories and Classification

HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories Law Enforcement Complaints

Agency Overview

Locations for this Service

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