Halton Regional Police Service

Site: Oakville - 20 Division

Service: Victim Services Unit

Record #: OAK0127
Last Full Update: 13 Mar 2023

Contact Information

Office Phone 905-825-4777 ext 5239
TTY Phone Toll free 1-800-990-8199
Crisis Phone Mon-Sun 24 hours 9-1-1
Fax 905-825-9416
E-Mail victimservices@haltonpolice.ca
Website www.haltonpolice.ca/en/services-and-reporting/victim-services.aspx
Social Media Facebook Facebook, Instagram Instagram, LinkedIn LinkedIn, Twitter Twitter, YouTube YouTube
Primary Contact Michelle Barclay, Victim Services and Volunteer Coordinator; Email: michelle.barclay@haltonpolice.ca
Alternate Contact Kimberley Clark, Victim Services Unit Administrator; Phone: 905-825-4777 ext 4805; Email: kimberley.clark@haltonpolice.ca

Description and Service Details

Description (Service)

Specially trained staff and volunteer crisis responders, who work with HRPS offering crisis intervention, emotional support, practical assistance and community referrals to victims of crime and tragedy throughout Halton Region

Crisis Intervention

  • Unit is equipped to respond to crisis situations 24 hours a day, seven days a week, when requested by a police officer
  • when called upon, volunteers respond where required and provide immediate assistance to serious incidents involving a broad spectrum of physical/psychological trauma, including:
    • sudden death
    • homicide and suicide
    • assault, including sexual assault 
    • domestic violence
    • elder abuse 
    • robberies 
    • motor vehicle collisions  

Victim Quick Response Program

  • provides quick limited financial assistance to victims of homicide, attempted murder, serious physical assault, domestic violence, sexual assault, human trafficking, criminal harassment, child abuse and hate crime 
  • for more information, visit OAK0194

Mobile Tracking System

  • a GPS tracking device that acts as a personal alarm for individuals identified as "at risk" of further violence
  • places a priority on victims safety and promotes an improved response to victims 

Project Lifesaver

  • a program that combines radio technology with a coordinated rapid response to help police locate wandering or missing individuals  
  • for more information, visit OAK9152

Vulnerable Person Registry 

  • this service allows a family member and/or caregivers of vulnerable persons to submit critical information to Halton Regional Police Service that may be used during an emergency situation  
  • for more information, visit OAK0076

A Victim Services Unit office is located in each of the Service's four divisions:

  • Administration Mon-Fri 8 am-4 pm
  • access to unit by request Mon-Sun 24 hours
Areas Served Halton Region
Eligibility Victims of crime and tragedy

No application required

Languages English ; Interpretive Services ; volunteers may also be fluent in American Sign Language (ASL), French, Hindu, Polish, Punjabi, Russian, Ukrainian, Spanish, Italian, Tagalog, Tamil and West Indian
Fees None

Site Information

Located In Community Oakville
Address & Map
Halton Regional Police Service Oakville
95 Oak Walk Dr
Oakville, ON L6H 0G6
View Google Map
Intersection Post Rd and Dundas St. E.
Mailing Address c/o Victim Services Unit
Physical Access Fully Accessible

Agency Overview

Locations for this Service

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