| Description (Service) |
This is a general overview of crisis & distress resources, serving Halton region. All services are available 24/7 unless mentioned otherwise.
- In an emergency call 9-1-1 for police, fire and/or ambulance
- for Emergency Shelters in Halton and surrounding area, see listing BTN4778
- for Sexual Assault and Domestic/Family Violence resources, see listing OAK0455
Halton’s Main Crisis & Distress Agencies
988 Suicide Crisis Helpline
- call or text 9-8-8, or 1-833-456-4566
- national telephone and text suicide prevention and support
- see listing, MET7492
ROCK (Reach Out Centre for Kids)
- 905-878-9785, 17 yrs & younger
- for children and youth in crisis, and caregivers/community members
- see listing, BTN4032
COAST (Crisis Outreach and Support Team)
- 1-877-825-9011, 16 yrs & older
- telephone support and mobile intervention program for those who are in crisis and have a mental health concern
- see listing, MHH0509
Distress Centre Halton
- Oakville: 905-849-4541
- Burlington: 905-681-1488
- North Halton: 905-877-1211
- Hamilton: 905-561-5800
- see listing, MHH0488
Addiction & Gambling
ConnexOntario
- 1-866-531-2600 or text CONNEX to 247247
- online chat
- email
- access to addiction, mental health and problem gambling services
- see listing, LON6230
National Overdose Response Service
- 1-888-688-6677
- free anonymous overdose prevention hotline for Canadians
- see listing, IMP0274
Caregivers
Hospice Palliative Helpline
- 905-667-1865
- helpline providing emotional support and end of life care planning
- individuals and families living with life-threatening or terminal illness with an expected prognosis of less than 12 months, bereaved families, and frontline service providers supporting clients who need palliative care; for those who live in Etobicoke, Brampton, Mississauga and Halton Region
- see listing PEL1180
Ontario Caregiver Organization
- Toll free helpline 1-833-416-2273 (CARE)
- supports Ontario’s caregivers by being the one point of contact for information about existing services and supports
- online chat
- peer and community support groups
- see listing, MET8105
Children & Young Adults
One Stop Talk (available Mon-Fri 12 noon-8 pm & Sat 12 noon-4 pm)
- 1-855-416-8255
- connect directly with a counsellor through online chat, video and voice
- offers children, youth (under 18 yrs) and their families immediate access to free mental health support through single session counselling and ensures direct referral to additional service when needed
- services are provided through an integrated network of infant, child and youth mental health agencies across Ontario
- see listing, MET1991
Kids Help Phone
- 1-800-668-6868 or text CONNECT to 686868
- online chat
- bilingual help-line provides free counselling, information and referral on anonymous basis to children and youth
- ages 5-30
- see listing, MET6983
Good2Talk
- Counselling Line: 1-866-925-5454
- Crisis Text Line: text GOOD2TALKON to 686868
- for post-secondary school students
- provides information and referrals about services and supports for mental health, addictions and well-being on and off campus or speak anonymously with a professional counsellor
- see listing, MET2344
Naseeha (available daily, 12 noon-3 am)
- 1-866-627-3342, helpline and text line
- Muslim youth helpline serving Muslim and non-Muslim youth across North America
- a safe zone for youths and individuals to talk and get the help they need
- provides workshops, web therapy sessions, and phone & texting mental health support
- see listing, PEL1127
Black Youth Helpline (available Mon-Sun 9 am-10 pm)
- 1-833-294-8650
- 12 yrs and up
- open to all youth and their families
- culturally appropriate supports and services for Black youth and families
- see listing MET5611
Youthspace.ca (available daily 9 pm-12 midnight)
- 778-783-0177, text line
- online crisis and emotional support chat service for youth
- chat online or via text message
- conversations limited to 60 minutes
- see listing, IMP0305
Farmers
Farmers Wellness Initiative
- 1-866-267-6255
- provides Ontario farmers, farm families, farm employees, and spouses & dependents of farm employees with free, unlimited mental health counselling, specific to the unique challenges that can be experienced by the agricultural community
- see listing, IMP0330
First Responders, Military, Verterans & their Families/Caregivers
Boots on the Ground
- Toll free 1-833-677-2668
- peer support for first responders
- services offered to retired and serving police officers, firefighters, EMS, corrections officers, and nurses across the province
- able to provide in person peer support as needed
- see listing, OAK0181
Military, Veteran & Family Assistance Service
- 1-800-268-7708
- TTY 1-800-567-5803
- 1-800-866-4546, Family Information Line
- telephone and face to face counselling service available to military members, Veterans, former RCMP members, and their family members & caregivers who have personal concerns that affect their well-being and/or work performance
VETS (Veterans Emergency Transition Services) Canada
- 1-888-228-3871
- for Canadian veterans who are in crisis, at risk of becoming homeless or are homeless and their family members
- see listing, IMP0122
Indigenous Communities
Hope for Wellness Helpline
- 1-855-242-3310
- online chat
- a mental health helpline, telephone or online chat, for Indigenous peoples
- provides immediate, culturally relevant crisis counselling support
- refers callers to additional supports if needed
- see listing, IMP0326
TALK4HEALING
- Helpline and Text line: 1-855-554-4325 (1-855-554-HEAL)
- online chat
- 24/7 help, support and resources for Indigenous women, by Indigenous women, all across Ontario
- services in 14 Indigenous languages
- see listing, IMP0327
Indian Residential Schools Crisis Line
- 1-866-925-4419
- immediate and culturally appropriate counselling supports to former students who are experiencing distress
- see website
Multicultural
For You Telecare Family Service
- 416-241-5456, Korean
- 416-938-4673, English
- 416-999-1392, Text Help Line
- also available virtually and by email
- for individuals and families within, or related to, the Korean-Canadian community
- see listing, MET4876
Mandarin Hotline
- 289-800-8818, Mon-Sat 10 am-10 pm
- emotional support for a range of issues such as stress, anxiety, depression, health challenges, grief or bereavement, isolation, family conflict, unemployment, newcomer challenges
- support addresses language barriers and cultural stigma
- links to community and professional resources for individual and/or group support and treatment
- see listing MET7266
Nisa Helpline
- 1-888-315-6472, Mon-Sun 10 am-10 pm
- confidential, anonymous and free helpline for Muslim women
- offers mental health support, peer-to-peer counselling, support in creating action plans, referrals, emotional and spiritual support and encouragement
- see listing IMP0101
SACHSS (South Asian Canadians Health and Social Services)
- 647-367-4452 or 416-863-0511
- support for emotional or mental health issues, including depression
- see listing, PEL2074
2SLGBTQIA+
LGBT YouthLine (available Sun to Fri, 4 pm-9:30 pm)
Toronto pflag (available Mon-Sun 9 am-9 pm)
- 416-406-6378
- peer support line for parents and families to share concerns on learning that one of their children or siblings is part of the LGBTQ2S+ community
- See listing MET3266
Trans Lifeline (available Mon-Fri 1 pm-9 pm)
- Toll free 1-877-330-6366
- a hot-line that is staffed by transgender people for transgender people in crisis
- based out of the USA
- see listing, IMP0092
Interligne
- 1-888-505-1010, phone or text
- confidential information and support service for individuals concerned with sexual orientation and gender identity issues
- service offered through telephone, text, chat, and email
- Acts of Homophobia Registry
- see listing, IMP0133
Other three-digit (N11) helplines serving Halton
- 811 - Health Care Information & Service Navigation Assistance (Health Connect Ontario)
- 711 - Telecommunications Relay Service (TRS, relay service, IP-relay)
- 611 - Telephone Service Provider
- 511 - Provincial Road Conditions & Tow Truck Services, in restricted Tow Zones (Ontario 511)
- 411 - Commercial & Residential Directory Assistance (YellowPages)
- 311 - Regional Services Intake & Information, Public & Family Health Information Line (Access Halton)
- 211 - Community Information, Resource & Service Navigation (Ontario 211)
For a larger list of resources available, visit General Crisis Intervention Hotlines or Distress Phone Lines |
