Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.

Service Canada

Site: Ottawa - Mailing Address

Service: CPP International

Record #: OAK4706
Last Full Update: 08 Jul 2022

Contact Information

Office Phone From Canada and the United States 1-800-454-8731;  
From all other countries 1-613-957-1954 (collect calls accepted)
TTY Phone Toll free 1-800-255-4786
Fax 613-952-8901
Social Media Twitter Twitter:
YouTube YouTube:

Description and Service Details

Description (Service)

Individuals who have lived or worked in Canada and in another country, or are the survivor of someone who has lived or worked in Canada and in another country may be eligible for pensions and benefits from Canada and/or from the other country because of a social security agreement

  • an international agreement between Canada and another country that is designed to coordinate the pension programs of the two countries for people who have lived or worked in both countries
  • helps individuals qualify for benefits by allowing them to combine periods of contribution or periods of residency in Canada with periods of contribution or periods of residency in the other country to meet the minimum eligibility criteria
  • can also reduce or eliminate restrictions based on citizenship or on payment of pensions abroad
  • the requirements under the social security agreements vary from agreement to agreement
  • for more information, see website

In person service available at local Service Canada Centres:


Mon-Fri 8:30 am-4:30 pm

Areas Served Canada ; Ontario
Eligibility Call or visit the website for details of eligibility
  • please have your Canadian social insurance number ready

Applications are available online

Languages English ; French
Fees None

Site Information

Located In Community Ottawa (City of)
Mailing Address c/o International Operations 
Service Canada 
Ottawa, ON K1A 0L4
Physical Access Not Applicable - Mailing address

Categories and Classification

Agency Overview

Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.