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HMC Connections

Service: Interpretation and Translation

Record #: OAK2788
Last Full Update: 03 Jan 2023

Contact Information

Office Phone 905-842-2486 ext 225 or 227
After Hours Phone 647-223-0087
Crisis Phone 647-223-0087; 905-616-1223
Fax 905-842-8807
Social Media Facebook Facebook:
Twitter Twitter:
Primary Contact Hanadi Almasri, Director; Phone: 905-842-2486 ext 225 * 905-616-1223; Email:
Alternate Contact Kim Jenkinson, Executive Director, Connections; Phone: 905-852-2486 ext 222; Email:

Description and Service Details

Description (Service)

Services altered in response to COVID-19 (Coronavirus)

Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information


Provides business services that support the community in working with newcomers effectively

Services include:

  • Interpretation and Cultural Ambassadors
  • work with clients in a variety of situations including assessments, consultations, intakes and meetings
  • can provide interpretation in any style - whisper, simultaneous, consecutive
  • services provided in 130 languages
  • a Cultural Ambassador can communicate the importance and significance of religion and religious practice, family or cultural traditions, or of common beliefs and practices of the person requiring interpretation


  • translate documents including passport stamps, birth and certificates, identification cards or other legal documents
  • provide translation for projects like brochures, flyers, presentations and video transcribing
  • offers CILISAT (Cultural Interpreter Language & Interpretation Skills Assessment Tool), a language proficiency accreditation program
  • offers an online Core Community Interpreting Training course
  • voice overs for visual production in multiple languages
  • visit the website for more information
  • developing visual multilingual products

Cultural Diversity Training for service providers

  • the goal of the program is to assist organizations in understanding issues related to cultural inclusion
  • provides training to service providers and their staff to cultivate a welcoming and inclusive community by combating stereotypes, bias, and discrimination
  • provides workshops and presentations to the community at large, tailored to the length of time and to the subject matter requested
  • delivers multiple training sessions annually in the areas of children services, mental health, for respondents such as firefighters, police officers, long term care for seniors, public and catholic school boards and refugee private sponsors
Hours Office: Mon, Tue, Wed, Fri 9 am–4:30 pm, Thu 9 am-8 pm
Areas Served Guelph ; Halton Region ; Hamilton (City of) ; Peel Region ; any area of Canada
Eligibility Anyone requiring the above services
Application Call for information
Languages English ; French ; American Sign Language (ASL) ; Arabic ; Bengali ; Bosnian ; Chinese ; Chinese (Cantonese) ; Chinese (Mandarin) ; Croatian ; Farsi ; German ; Gujarati ; Hindi ; Hungarian ; Japanese ; Korean ; Mandarin ; Polish ; Portuguese ; Punjabi ; Romanian ; Serbian ; Spanish ; Tagalog ; Tamil ; Ukrainian ; Urdu ; Interpretive Services - others on request ; HMC Interpretation/Translation offers a variety of languages including but not limited to
  • Albanian
  • Amharic
  • Bosnian
  • Bulgarian
  • Czech
  • Dari
  • Lithuanian
  • Oromo
  • Pashto
  • Tamil
  • Turkish
  • Twi
  • visit the website for a complete list of languages
Fees Service ; Fee applicable to services but special consideration could be discussed if needed.

Site Information

Site Location Offered at various locations throughout Halton
Located In Community Halton Region
Mailing Address 1092 Speers Rd 
Oakville, ON L6L 2X4

Categories and Classification

Agency Overview

Locations for this Service

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