Halton District School Board

Site: Burlington - JW Singleton Education Centre

Service: Student and Family Support Office

Record #: OAK0559
Last Full Update: 02 Sep 2026

Contact Information

Description and Service Details

Description (Service)

Provides an additional point of contact for parents and guardians seeking assistance with navigating school board processes, resolving concerns, and accessing information related to a student's educational experience

Services:

  • assistance navigating school board processes and procedures
  • support addressing questions and concerns related to a student's educational experience
  • information and guidance regarding board services and supports
  • assistance when school-level resolution efforts have not resolved a concern
Hours

Mon-Fri 8 am-4 pm

Areas Served Halton Region
Eligibility
  • parents and guardians of students enrolled in the Halton District School Board
Application

Contact by online form, email, or telephone after following the board's issue resolution process and addressing concerns at the school level when appropriate

Languages English
Fees None

Site Information

Located In Community Burlington
Address & Map
JW Singleton Education Centre
2050 Guelph Line
Burlington, ON L7P 5A8
 
View Google Map
Intersection Guelph Line and Upper Middle Rd
Mailing Address c/o Halton District Schoool Board 
PO Box 5005 
Stn LCD1 
Burlington, ON L7R 3Z2
Physical Access Partially Accessible - Parking accessible * flat grade to main entrance * washrooms accessible * no elevator

Categories and Classification

HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories School Complaints ; School System Advocacy ~ Parents

Agency Overview

Locations for this Service


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