Halton Regional Police Service, Victim Services Unit

Halton Regional Police Service

Site: Oakville - 20 Division

Service: Victim Services Unit

Record #: OAK0127

Last Full Update: 11 Mar 2026

Contact Information

Office Phone	Non-emergency 905-825-4777
TTY Phone	Toll free 1-800-990-8199
Crisis Phone	Mon-Sun 24 hours 9-1-1
Fax	905-465-8701
E-Mail	info@haltonpolice.ca
Website	https://www.haltonpolice.ca/services/victim-services/
Social Media	Facebook, Instagram, LinkedIn, X (Twitter), YouTube
Primary Contact	Victim Services Coordinator; Phone: 905-825-4747 ext 5239; Email: victimservices@haltonpolice.ca
Alternate Contact	Victim Services Unit Administrator; Phone: 905-825-4747 ext 4805

Description and Service Details

Description (Service)	Provides compassionate support to individuals affected by crime or traumatic events through crisis intervention, emotional support, safety planning and referrals to community and government services Crisis Intervention offers 24/7 on‑scene crisis intervention (police‑referred) provides needs assessment and safety planning offers emotional support and referrals to counselling, community and government programs Sexual Assault Support acts as the first point of contact for survivors wishing to disclose sexual violence meets with survivors in person or by phone to review the Sexual Assault Information Guide provides information on reporting options, investigative processes, court processes, coping strategies, financial supports and community resources Missing Person Resources directs families and service providers to the Canadian Centre for Information on Missing Adults for information and support Mobile Tracking System provides a GPS personal alarm to individuals identified as at risk of further violence supports safety planning in partnership with the Intimate Partner Violence Unit promotes a coordinated, victim‑centred community response Victim Quick Response Program+ (VQRP+) supports eligible victims of violent crime with emergency financial assistance for more information, see here Vulnerable Person Registry allows caregivers to register vulnerable individuals to help police respond more effectively in emergencies for more information, see here Facility Dog – Journey accredited facility dog available upon request to provide comfort and support to victims and survivors assists individuals during traumatic events or when speaking to police about sensitive situations
Hours	Administration Mon-Fri 8 am-4 pm Crisis Response Mon-Sun 24 hours
Areas Served	Halton Region
Eligibility	Victims of crime or traumatic events
Application	No application required for general victim services access is through police referral or direct contact
Languages	English ; Interpretive Services ; Current volunteers are fluent in American Sign Language (ASL), French, Spanish, West Indian, Afrikaans, Mandarin, Cantonese and Tagalog
Fees	None

Site Information

Located In Community	Oakville
Address & Map	Halton Regional Police Service Oakville 95 Oak Walk Dr Oakville, ON L6H 0G6
Intersection	Post Rd and Dundas St. E.
Mailing Address	c/o Victim Services Unit
Physical Access	Fully Accessible

Categories and Classification

HCSD Main Heading	Abuse / Assault ; Emergency / Crisis ; Mental Health / Addictions
HCSD Sub Heading	In-Person Crisis Resources ; In-Person Specialized Crisis Services ; Victims of Abuse Support Programs ; Victims of Crime Support Programs
Service Categories	Court Orientation Programs ~ Crime Victims ; Crime Victim Accompaniment Services ; Crime Victim/Witness Counselling ; General Crime Victim Assistance ; Human Trafficking Counselling ; In Person Crisis Intervention ~ Crime Victims ; Mobile Devices ~ Crime Victims ; Specialized Information and Referral ~ Crime Victims

Agency Overview

Locations for this Service