Support House

Site: Head Office - Oakville

Service: Supportive Housing

Record #: MHH0584
Last Full Update: 21 Feb 2024

Contact Information

Office Phone 1-833-845-9355 (1-833-845-WELL)
Crisis Phone COAST: 1-877-825-9015
Fax 905-844-4961

Agency Information

Legal Status (50) Non Profit
Established 1982
Primary Executive Paul Gregory, Executive Director; Email:
Funding Government of Ontario ; Donations ; Connected Care Halton OHT ; Burlington OHT ; United Way Halton & Hamilton ; Halton Region

Description and Service Details

Description (Service)

COVID-19 Resources for Congregate Living Settings

Offers a full range of supportive housing options for those with mental health and/or substance use issues – from highly intensive staff supported residences to community supports through rent subsidies with private landlords * staff team supports multiple needs and works to strengthen essential life skills * staff also assist in connecting with additional supports in the community such as interdisciplinary health teams * supports individuals to transition to more independent housing

Staff supported residences include:

Grace House

  • staff on site 24/7 
  • located in Oakville
  • 10 bedrooms in a congregate setting

Life House

  • supports youth 16 to 24 years old 
  • residential counsellors available 7 days a week
  • located in Acton
  • five bedrooms in a congregate setting

Chartwell House

  • supports individuals aged 16 and up
  • residential counsellors between 5-7 days per week
  • located in Oakville
  • seven bedrooms in a congregate setting

One year intended maximum stay for staff supported residences


Residence: Daily 24 hours

Areas Served Halton Region
Eligibility 16 years of age and older
Applicants must:
*have no recent criminal record and no history of violence or fire setting
* be able to actively participate in day program and household responsibilities
* not be actively using illicit drugs or abusing alcohol

Admission by referral only
* referrals are accepted from community agencies, professionals, psychiatrists, and local hospitals, educational facilities, doctors, through one-Link referral source (form downloadable from website)
* telephone or personal contact must be followed by the referral in writing from appropriate social agency
* specific application and referral forms will be forwarded once one-Link referral received

Languages English
Fees Program - Room and board - on a sliding scale geared to income

Site Information

Site Location Oakville (Queen Elizabeth)
Located In Community Oakville
Address & Map
165 Cross Ave, Suite 201
Oakville, ON L6J 0A9
Intersection Trafalgar Rd and Cornwall Rd
Physical Access Partially Accessible


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