Kids Help Phone

Site: Administrative Mail Address

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Record #: MET6983

Last Full Update: 16 Feb 2024

Contact Information

Office Phone	Crisis Toll Free: 1-800-668-6868, Kids Help Phone ; Crisis Text: 686868 ; 416-586-5437, Administration
Fax	416-586-0651
E-Mail	contact@kidshelpphone.ca
Website	www.kidshelpphone.ca

Description and Service Details

Description (Service)	Telephone, text, and online counselling and support; for telephone counselling in English and French call 1-800-668-6868, also available in over 100 languages including Arabic, Dari, Mandarin, Pashto, Russian, and Ukrainian through interpreters telephone, text and online (live chat) counselling and emotional support, and information and referral on a wide range of topics; anonymous and confidential chat available through cell phone, laptop, tablet, and desktop computer Resources Around Me national searchable online database of community resource listings Crisis Text Line open to all youth in crisis, available by texting 686868 (see separate listing) Peer2Peer, (Peer-to-Peer Community), peertopeer.kidshelpphone.ca Community support online forum for youth 12-26 years to share experiences, offer inspiration and ask questions; available in English and French; confidential
Hours	Telephone/Text Counselling: Mon-Sun 24 hours Live Chat Counselling (English): Mon-Sun 7 pm-12 midnight Live Chat Counselling (French): Mon-Sun 7 pm-12 midnight Crisis Text Line: Mon-Sun 24 hours (see separate entry)
Areas Served	Canada ; Ontario
Eligibility	Ages: 5 year(s) - 30 year(s) Children, youth and young adults, including newcomers Residency Requirements: Canada
Application	Call 1-800-668-6868, or text 686868, or for online chat visit kidshelpphone.ca
Languages	Interpreters available for over 100 languages including Arabic, Dari, Mandarin, Pashto, Russian, and Ukrainian
Fees	None

Site Information

Located In Community	Toronto
Address & Map	Toronto, ON Canada
Mailing Address	439 University Ave Suite 300 Toronto, ON Canada M5G 1Y8
Physical Access	Not applicable

Categories and Classification

HCSD Main Heading	Child / Family Services ; Emergency / Crisis ; Mental Health / Addictions ; Youth
HCSD Sub Heading	Child Mental Health ; Child Mental Health Resources ; Distress Lines Including Chat & Text ; Distress Phone Lines Including Chat & Text ; Youth Mental Health Resources ; Youth Mental Health Services
Service Categories	Adolescent/Youth Counselling ; Child Guidance ; Directory/Resource List Publication ~ Youth Issues ; General Counselling Services ~ Young Adults ; General Crisis Intervention Hotlines ~ Youth ; Internet Based Crisis Intervention ~ Youth ; Post Disaster Mental Health Services ; Specialized Information and Referral ~ Young Adults ; Specialized Information and Referral ~ Youth ; Talklines/Warmlines ~ Young Adults ; Talklines/Warmlines ~ Youth

Agency Overview

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