Assaulted Women's Helpline
Record #:
MET5691
Last Full Update:
18 Mar 2024
Contact Information
| Office Phone | Crisis Support and Shelter Intake: 416-863-0511, Call helpline, or text #7233 (#SAFE) ; Crisis Support and Shelter Intake: 1-866-863-0511, Call helpline toll free, or text #7233 (#SAFE) ; 416-364-4144, Administration only ; 1-888-364-1210, Administration only |
| TTY Phone | 1-833-286-9865, Administration only ; 1-866-863-7868, Crisis Support and Shelter Intake |
| Fax | 416-364-0563, Administration only |
| Website | www.awhl.org |
| Social Media |  Facebook,  Instagram,  Twitter |
Description and Service Details
| Description (Service) | Provincial telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women
Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511 |
| Hours | Telephone or text counselling Mon-Sun 24 hours Online live chat Mon-Fri 11 am-8 pm, visit www.awhl.org Administrative office Mon-Fri 9 am-5 pm |
| Areas Served | Ontario |
| Eligibility | Ages: 16 year(s) and up
Assaulted/abused women 16 years and older; families, friends, neighbours, professionals and other service providers in contact with abused women
Residency Requirements: Ontario |
| Application | Call or visit website for information
|
| Languages | Telephone interpretation in over 200 languages available for access to services; For services in French call Fem'aide toll free 1-877-336-2433 (see separate listing) |
| Fees | None |
Site Information
| Located In Community | Toronto |
| Address & Map | Toronto, ON Canada |
| Mailing Address | PO Box 40569, Six Points Plaza Toronto, ON Canada M9B 6K8 |
| Physical Access | Not Applicable |
Categories and Classification
| HCSD Main Heading | Abuse / Assault ; Child / Family Services ; Emergency / Crisis |
| HCSD Sub Heading | Counselling for Abused Women ; Crisis Lines for Abuse / Violence ; Crisis Lines for Abused Women ; Domestic Abuse ; Domestic Abuse Crisis Services ; Sexual Assault Support ; Victims of Abuse Support Programs |
| Service Categories | Adult Child Sexual Abuse Survivor Counselling ~ Women ; Domestic Violence Hotlines ; Internet Information Resources ~ Abused Women ; Sexual Assault Counselling ~ Women ; Sexual Assault Hotlines ~ Women ; Shelter Information Services ~ Abused Women ; Specialized Information and Referral ~ Abused Women ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women |
