Record #:
MET5691
Last Full Update:
14 Feb 2023
Contact Information
| Office Phone | Crisis Support and Shelter Intake: 416-863-0511, Call helpline, or text #7233 (#SAFE) ; Crisis Support and Shelter Intake: 1-866-863-0511, Call helpline toll free, or text #7233 (#SAFE) ; 416-364-4144, Administration only ; 1-888-364-1210, Administration only |
| TTY Phone | 1-833-286-9865, Administration only ; 1-866-863-7868, Crisis Support and Shelter Intake |
| Fax | 416-364-0563, Administration only |
| Website | www.awhl.org |
| Social Media |  Facebook: https://www.facebook.com/AssaultedWomensHelpline Instagram: https://www.instagram.com/assaulted_womens_helpline Twitter: https://twitter.com/awhl |
Description and Service Details
| Description (Service) | Telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women
Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511 |
| Hours | Telephone or text counselling Mon-Sun 24 hours Online live chat Mon-Fri 11 am-8 pm, visit www.awhl.org Administrative office Mon-Fri 9 am-5 pm |
| Areas Served | Ontario |
| Eligibility | Assaulted/abused women 16 years and older; families, friends, neighbours, professionals and other service providers in contact with abused women
Residency Requirements: Ontario |
| Application | Call or visit website for information
|
| Languages | Telephone interpretation in over 200 languages available for access to services; For services in French call Fem'aide toll free 1-877-336-2433 (see separate listing) |
| Fees | None |
Site Information
| Located In Community | Toronto |
| Address & Map | Toronto, ON Canada |
| Mailing Address | PO Box 40569, Six Points Plaza Toronto, ON Canada M9B 6K8 |
| Physical Access | Not Applicable |