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Site: Burlington - West Service Counter

Service: ServiceOntario

Memos and Bulletins
Public Comments NOTE: health card services are not available at this location for those with a Temporary Resident Permit or Work Permit that says valid until or issued until a specific date * call 1-866-532-3161 for more details 
Driver and vehicle functions not accessed through ServiceOntario include: 
* New drivers and renewal of class A, B, C, E & F licence, see DriveTest Centre here 
* Drivers 80 and older, see Senior Driver Renewal Program here  
* International Driver's Permit, see Canadian Automobile Association here 
* Snow Vehicle Operator's Licence (MSVOL), see Ontario Federation of Snowmobile Clubs here (snow vehicle permit and sticker is provided by ServiceOntario)
Contact Information
Office Phone Recorded information line 905-639-6691
Toll Free Phone ServiceOntario 1-800-267-8097
TTY Phone ServiceOntario 1-800-268-7095
Social Media Facebook Facebook:
Twitter Twitter:
Agency Information
Description (Agency) Provides a single point of access on information to a variety of government programs and services for residents, visitors and businesses
Legal Status (30) Provincial Government
Funding Provincial ; Fees
Description and Service Details
Description (Service) ServiceOntario provides access to Ontario government information and services – online, in person and by phone 
* many services can be completed online, see website for more details 
The Burlington West Service Counter provides the following in person services: 
* driver's licenses 
* vehicle permits, plates and stickers 
* accessible parking permit 
* driver and vehicle records 
* health card and insurance (OHIP) 
* organ and tissue donation 
* photo card
Hours Mon-Wed and Fri 9 am-5 pm * Thu 9 am-7 pm * Sat 9 am-1 pm
Areas Served Burlington ; Waterdown
Eligibility Ages: 16 year(s) and up
Application Drop in, with appropriate supporting documents (call ahead or see website) * many forms can also be completed and submitted online
Languages English ; French ; sign language interpreter upon request (call or e-mail in advance)
Fees Service ; fees vary * will accept Visa, MasterCard, debit, cash or certified cheque
Site Information
Located In Community Burlington
Address & Map
Burlington Power Center Plaza
1250 Brant St, Unit 9A
Burlington, ON L7P 1X8
View Google Map
Intersection Brant St and North Service Rd
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Disabilities ; Government / Legal ; Income Programs
HCSD Sub Heading ID (Identification) ; Parking Permits for People with Disabilities ; Social Assistance
Service Categories Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Identification Cards ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Government Information Services ~ Government Services Issues ; Provincial/Territorial Health Insurance

Agency Overview

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