IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agencies or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Memos and Bulletins
Public Comments Services altered in response to COVID-19 (Coronavirus) 
 
In order to provide greater flexibility to Canadians who may be experiencing hardships during the COVID-19 outbreak, the Canada Revenue Agency will defer the filing due date for the 2019 tax returns of individuals, including certain trusts: 
* for individuals (other than trusts), the return filing due date will be deferred until June 1, 2020 (the Agency encourages individuals who expect to receive benefits under the GSTC or the Canada Child Benefit not to delay the filing of their return to ensure their entitlements for the 2020-21 benefit year are properly determined) 
* for trusts having a taxation year ending on December 31, 2019, the return filing due date will be deferred until May 1, 2020 
 
The Canada Revenue Agency will allow all taxpayers to defer, until after August 31, 2020, the payment of any income tax amounts that become owing on or after March 18, 2020 and before September 2020 
* this relief would apply to tax balances due, as well as installments, under Part I of the Income Tax Act 
* no interest or penalties will accumulate on these amounts during this period 
 
In order to reduce the necessity for taxpayers and tax preparers to meet in person during this difficult time, and to reduce administrative burden, effective immediately the Canada Revenue Agency will recognize electronic signatures as having met the signature requirements of the Income Tax Act, as a temporary administrative measure 
* this provision applies to authorization forms T183 or T183CORP 
 
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For Canada Revenue Agency filing due dates see here 
 
Volunteers Clinics do not complete returns for tax situations involving any of the following: 
* self-employed or have employment expenses 
* business or rental income and expenses 
* capital gains or losses 
* filed for bankruptcy 
* tax return for a deceased person 
 
Where to get tax forms: online, at postal outlets, at Service Canada, or call 1-800-959-8281 
 
Tax filing online: only CRA-certified software may be used, see list here
Contact Information
Toll Free Phone Canada Revenue Agency general income tax inquiries 1-800-959-8281
Fax Hamilton Tax Services Office 905-546-1615
Website www.canada.ca/en/revenue-agency/services/tax/individuals/community-volunteer-income-tax-program.html
Agency Information
Legal Status (40) Federal Government
Funding Federal ; local community agencies
Description and Service Details
Description (Service) Services altered in response to COVID-19 (Coronavirus) 
 
In order to provide greater flexibility to Canadians who may be experiencing hardships during the COVID-19 outbreak, the Canada Revenue Agency will defer the filing due date for the 2019 tax returns of individuals, including certain trusts: 
* for individuals (other than trusts), the return filing due date will be deferred until June 1, 2020 (the Agency encourages individuals who expect to receive benefits under the GSTC or the Canada Child Benefit not to delay the filing of their return to ensure their entitlements for the 2020-21 benefit year are properly determined) 
* for trusts having a taxation year ending on December 31, 2019, the return filing due date will be deferred until May 1, 2020 
 
The Canada Revenue Agency will allow all taxpayers to defer, until after August 31, 2020, the payment of any income tax amounts that become owing on or after March 18, 2020 and before September 2020 
* this relief would apply to tax balances due, as well as instalments, under Part I of the Income Tax Act 
* no interest or penalties will accumulate on these amounts during this period 
 
In order to reduce the necessity for taxpayers and tax preparers to meet in person during this difficult time, and to reduce administrative burden, effective immediately the Canada Revenue Agency will recognize electronic signatures as having met the signature requirements of the Income Tax Act, as a temporary administrative measure 
* this provision applies to authorization forms T183 or T183CORP 
 
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2020 clinics are still being organized, information will be added to this listing as it becomes available  
 
Canada Revenue Agency (CRA): 
* 1-800-959-8281 
* automated service is available 24 hours a day, 7 days a week  
* telephone agents will be available Mon-Fri (except holidays)  
* 9 am-5 pm (local time)  
 
 
Community Volunteer Income Tax Program (CVITP) 
* free tax clinics will be held in February, March and April 2020 (for 2019 tax year)  
* for those with simple tax situations and modest income (for details see 'Eligibility' below)  
* for what to bring, see 'Application' below  
 
use contact information below only to ask about times/location or make appointments (for questions about eligibility or other tax questions contact CRA 1-800-959-8281)  
 
Oak Park Neighbourhood Centre 
* 2200 Sawgrass Dr., 905-257-6029 
* assistance available year round 
* call or email to set up an appointment based on your schedule 
* hello@opnc.ca 
 
HMC Connections 
* May 13-Jun 18, 2020 
* Wed 10:00 am-3 pm, Thu 10 am-3 pm 
* for Newcomers (permanent resident/convention refugee), low income individuals/families, and individuals receiving Social Assistance (students & seniors) 
* to book an appointment e-mail: CVITP.volunteer@hmcconnections.com 
* appointment will be confirmed by email only 
* must be able to scan your documents and send it via e-mail to volunteers 
* see here for more information 
 
Walton United Church 
2489 Lakeshore Rd West 
* are accepting tax filings on a Drop Off basis 
* quarantining the papers for 3 days, using the telephone to speak to the people to check details, and then doing a pick up service 
* all done in parking lot 
* appointment will be confirmed either by phone or email 
* call or email for information, Ruth Perkins, 905-631-6188, rperkins4@cogeco.ca
Hours Call for information
Areas Served Oakville
Eligibility For persons with a modest income and simple tax situation 
* in general total family income limits are $35,000 for individuals, $45,000 for couples, and varying levels for families, based on number of dependents 
* for more information see here, or call Canada Revenue Agency 1-800-959-8281
Application What to bring to tax clinics: all tax forms, last year's Notice of Assessment from Canada Revenue Agency, rent/property tax receipts, and medical receipts if over 3% of income 
 
To volunteer in the Community Volunteer Income Tax Program see here, for community organizations offering space see here
Languages English ; Other languages available at HMC Connections - call for information
Fees None
Site Information
Located In Community Oakville
Address & Map
Oakville, ON
 
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Physical Access Unknown - may vary by location, call hosting organization to inquire
Categories and Classification
HCSD Main Heading Topic Guides
HCSD Sub Heading Special Topics
Service Categories Tax Preparation Assistance

Agency Overview


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