IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agencies or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Memos and Bulletins
Public Comments Services altered in response to COVID-19 (Coronavirus) 
 
Community Volunteer Income Tax Program in-person dates listed below are cancelled until further notice  
* for assistance from the Burlington Volunteer Income Tax Clinic, please call 289-427-0267  
* for assistance from HMC Connection's online clinic (May 13-Jun 18), email CVITP.volunteer@hmcconnections.com for an appointment and details on required paperwork 
* see here for alternative filing methods 
 
The Canada Revenue Agency will defer the filing due date for the 2019 tax returns of individuals, including certain trusts: 
* for individuals (other than trusts), the return filing due date will be deferred until June 1, 2020  
* eligible Canadians who are are presently receiving the Goods and Services Tax/Harmonized Sales Tax (GST/HST) credit and/or the Canada child benefit (CCB) will continue to receive these payments until the end of September 2020 for those who are not able to file their 2019 returns on time 
* for trusts having a taxation year ending on December 31, 2019, the return filing due date will be deferred until May 1, 2020 
 
The Canada Revenue Agency will allow all taxpayers to defer, until after August 31, 2020, the payment of any income tax amounts that become owing on or after March 18, 2020 and before September 2020 
* this relief would apply to tax balances due, as well as instalments, under Part I of the Income Tax Act 
* no interest or penalties will accumulate on these amounts during this period 
 
In order to reduce the necessity for taxpayers and tax preparers to meet in person during this difficult time, and to reduce administrative burden, effective immediately the Canada Revenue Agency will recognize electronic signatures as having met the signature requirements of the Income Tax Act, as a temporary administrative measure 
* this provision applies to authorization forms T183 or T183CORP 
 
-------------------- 
 
For Canada Revenue Agency filing due dates see here 
 
Volunteers Clinics do not complete returns for tax situations involving any of the following: 
* self-employed or have employment expenses 
* business or rental income and expenses 
* capital gains or losses 
* filed for bankruptcy 
* tax return for a deceased person 
 
Where to get tax forms: online, at postal outlets, at Service Canada, or call 1-800-959-8281 
 
Tax filing online: only CRA-certified software may be used, see list here
Contact Information
Office Phone Toll Free Canada Revenue Agency general income tax inquiries 1-800-959-8281
TTY Phone Hamilton Tax Services Office 1-800-665-0354
Fax Hamilton Tax Services Office 905-546-1615
Website www.canada.ca/en/revenue-agency/services/tax/individuals/community-volunteer-income-tax-program.html
Agency Information
Legal Status (40) Federal Government
Funding Federal
Description and Service Details
Description (Service) Services altered in response to COVID-19 (Coronavirus) 
 
Community Volunteer Income Tax Program in-person dates listed below are cancelled until further notice  
* for assistance from the Burlington Volunteer Income Tax Clinic, please call 289-427-0267  
* for assistance from HMC Connection's online clinic (May 13-Jun 18), email CVITP.volunteer@hmcconnections.com for an appointment and details on required paperwork 
* see here for alternative filing methods 
 
The Canada Revenue Agency will defer the filing due date for the 2019 tax returns of individuals, including certain trusts: 
* for individuals (other than trusts), the return filing due date will be deferred until June 1, 2020  
* eligible Canadians who are are presently receiving the Goods and Services Tax/Harmonized Sales Tax (GST/HST) credit and/or the Canada child benefit (CCB) will continue to receive these payments until the end of September 2020 for those who are not able to file their 2019 returns on time 
* for trusts having a taxation year ending on December 31, 2019, the return filing due date will be deferred until May 1, 2020 
 
The Canada Revenue Agency will allow all taxpayers to defer, until after August 31, 2020, the payment of any income tax amounts that become owing on or after March 18, 2020 and before September 2020 
* this relief would apply to tax balances due, as well as instalments, under Part I of the Income Tax Act 
* no interest or penalties will accumulate on these amounts during this period 
 
In order to reduce the necessity for taxpayers and tax preparers to meet in person during this difficult time, and to reduce administrative burden, effective immediately the Canada Revenue Agency will recognize electronic signatures as having met the signature requirements of the Income Tax Act, as a temporary administrative measure 
* this provision applies to authorization forms T183 or T183CORP 
 
-------------------- 
 
2020 clinics are still being organized, information will be added to this listing as it becomes available  
 
Canada Revenue Agency (CRA) Community Volunteer Income Tax Program (CVITP) free tax clinics will be held in March and April 2020 (for 2019 tax year)  
* for those with simple tax situations and modest income (for details see 'Eligibility' below)  
 
 
By appointment: 
HMC Connections, 760 Brant St, Suite 7 
* Thursdays, Mar 5-Apr 30: 9:30 am-3:30 pm 
* 905-842-2486 ext 232 
* clinic for newcomers, low income individuals/families, individuals receiving social assistance, students, and seniors 
* current year only 
 
 
Drop-off and pick-up: 
Office of Karina Gould, MP, Burlington Centre (formerly Burlington Mall), 777 Guelph Line, Suite 209  
* Mar 3-Apr 29: Tue 10 am-2 pm * Wed 1 pm-4 pm * Thu 10 am-2 pm  
* drop off documents during clinic hours only (volunteers must be present) 
* current year only 
 
 
Walk-in (tax return done while you wait): 
Burlington Public Library, Central Branch, 2331 New St 
* every Monday in March and April, 9:30 am-3 pm 
* current year and prior year returns 
 
Burlington Public Library, Aldershot Branch, 550 Plains Rd E 
* Fri Apr 17 and Fri Apr 24, 10 am-12 noon 
* current year and prior year returns 
 
Burlington Public Library, Alton Branch, 3040 Tim Dobbie Dr 
* Wed Apr 8, 1 pm-3 pm 
* current year and prior year returns 
 
Burlington Public Library, Brant Hills Branch, 2255 Brant St 
* Thu Apr 9, 2 pm-4 pm 
* current year and prior year returns 
 
Burlington Public Library, New Appleby Branch, 676 Appleby Line 
* Fri Apr 3, 2 pm-4 pm 
* current year and prior year returns 
 
Burlington Public Library, Tansley Woods Branch, 1996 Itabashi Way 
* Thu Apr 2, 6 pm-8 pm 
* current year and prior year returns 
 
Salvation Army Burlington Community & Family Services, 5040 Mainway, Unit 9 
* every Monday, Tuesday, Thursday, and Friday, Mar 30-Apr 30: 1 pm-3 pm 
* current year and prior year returns 
 
 
YEAR-ROUND FREE ASSISTANCE:  
Canada Revenue Agency can provide some help and answer questions by phone, toll-free 1-800-959-8281
Hours Call for information
Areas Served Burlington
Eligibility For people with modest income and simple tax situation  
* in general, total family income limits are $35,000 for individuals, $45,000 for couples, and varying levels for families, based on number of dependents 
* for more information see here, or call Canada Revenue Agency 1-800-959-8281
Application To volunteer in the Community Volunteer Income Tax Program see here, for community organizations offering space see here
Languages English
Fees None
Site Information
Located In Community Burlington
Address & Map
Burlington, ON
 
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Physical Access Unknown - may vary by location, call hosting organization to inquire
Categories and Classification
HCSD Main Heading Topic Guides
HCSD Sub Heading Special Topics
Service Categories Tax Preparation Assistance

Agency Overview


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