Public or private organizations that provide showers, baths or other facilities where homeless people, travellers and others who do not have access to private bathing facilities can wash. Included are permanent shower facilities as well as mobile installations that can be moved from place to place. Also included are organizations that provide vouchers that people can use to access bathing facilities.
Companies that provide natural gas, electric, water or telephone services to business and residential customers. Also included are companies that provide propane/home heating oil or other similar energy alternatives. In areas where power deregulation has occurred and unbundled service is available, customers can choose to purchase electricity and/or natural gas from a variety of competing sources while maintaining their current delivery arrangements. Choices are also available in local and long distance telephone service.
Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, services, unethical or improper conduct of personnel or other inappropriate business practices of companies that sell insurance or settle insurance claims.
Programs that provide a hotline, website or other mechanisms that consumers can use to report the activities of telephone and Internet scammers and other con artists who attempt to persuade older adults, individuals who live alone, disaster victims and other vulnerable people to part with their savings. Common scams include fraudulent prize offers, "free" travel packages that have hidden costs or which never materialize, "get rich quick" investments that turn out to be worthless, tax debt/refund scams, phony charities with names that are similar to well-known organizations and schemes involving promises to recover an individual's money following their victimization by another scam. Reports may be filed by consumer fraud victims or by people who have information about individuals they know to be perpetrating these types of scams.
Programs that issue bulletins or otherwise inform the public of occurrences that may constitute a public health emergency. Public health advisories may also include safety instructions for people who are likely to be affected by the situation.
The above terms and definitions are part of the Taxonomy of Human Services, used here by permission of INFO LINE of Los Angeles.