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Patient Ombudsman

Record #: ONT0167
Last Full Update: 05 Jan 2022

Contact Information

Office Phone 416-597-0339
Toll Free Phone 1-888-321-0339
TTY Phone 416-597-5371
Fax 416-597-5372

Agency Information

Legal Status (10) Local Government
Primary Executive Craig Thompson, Executive Director
Funding Provincial

Description and Service Details

Description (Service) Works to resolve and investigate complaints regarding services in Ontario in public hospitals, long-term care homes and the home and community care services coordinated by the Local Health Integration Neworks (LHINs)
Hours Mon-Fri 9am-4pm
Areas Served Ontario
Boundaries Ontario
Eligibility People who feel that their treatment in a public hospital, long-term care home or home and community care in Ontario was not appropriate
Application Online complaint form or can be printed from the website and mailed
Languages English ; French

Site Information

Site Location Toronto (Bay Street Corridor)
Located In Community Toronto Downtown Central
Address & Map
393 University Ave, Suite 1801
Toronto, ON
Intersection University Ave and Dundas St W
Mailing Address Box 130 
77 Wellesley St W 
Toronto, ON M7A 1N3
Physical Access Fully Accessible

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