Patient Ombudsman

Record #: ONT0167
Last Full Update: 30 Oct 2023

Contact Information

Office Phone 416-597-0339
Toll Free Phone 1-888-321-0339
TTY Phone 416-597-5371
Fax 416-597-5372
E-Mail info@patientombudsman.ca
Website patientombudsman.ca/

Agency Information

Legal Status (10) Local Government
Primary Executive Craig Thompson, Executive Director
Funding Provincial

Description and Service Details

Description (Service) Works to resolve and investigate complaints regarding services in Ontario in public hospitals, long-term care homes and the services coordinated by Ontario Health atHome
Hours Mon-Fri 9am-4pm
Walk-ins not accepted * call for appointment
Areas Served Ontario
Boundaries Ontario
Eligibility People who feel that their treatment in a public hospital, long-term care home or Ontario Health atHome was not appropriate
Application Online complaint form or can be printed from the website and mailed
Languages English ; French

Site Information

Site Location Toronto (Bay Street Corridor)
Located In Community Toronto Downtown Central
Address & Map
438 University Ave, 2nd Fl
Toronto, ON
Intersection University Ave and Dundas St W
Mailing Address Box 130 
77 Wellesley St W 
Toronto, ON M7A 1N3
Physical Access Fully Accessible

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