Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.

Elder Abuse Prevention Ontario

Memos and Bulletins
Public Comments COVID-19 Service Change: Working virtually to provide supports and updates in information. Training is being done by webinar. Emotional support and crisis intervention is available through the Seniors' Safety Line.
Contact Information
Office Phone 416-916-6728
Toll Free Phone Seniors Safety Line: 1-866-299-1011
Crisis Phone Call 911 in emergencies
Primary Contact Christine Chan, Consultant; Phone: 647-240-2952; Email:
Agency Information
Legal Status (50) Non Profit
Primary Executive Marta Hajek, Executive Director; Email:
Alternate Executive Raeann Rideout, Director Partnerships and Outreach; Phone: 705-876-1122 ext 327; Email:
Funding Provincial ; Donations
Description and Service Details
Description (Service) Registered Charitable, Non-profit organization dedicated to raising awareness about the abuse and neglect of older adults, under the Ontario Strategy to Combat Elder Abuse

Seniors Safety Line - Free confidential 365/24/7 support line for seniors experiencing or at-risk of abuse including physical, mental, sexual, neglect, and financial * partnered with Assaulted Women's Helpline (AWHL)
Hours Seniors Safety Line: Daily 24 hours
Areas Served Ontario
Boundaries Ontario
Eligibility Seniors and their families and community agencies * people involved with Elder Abuse programs
Application No referral required * call or visit website
Languages English ; French
Fees Donations accepted
Site Information
Site Location Toronto (Etobicoke)
Located In Community Etobicoke Central
Mailing Address PO Box 38628 
Cummer PO 
Toronto, ON M2K 2Y5
Physical Access Not Applicable
Categories and Classification
HCSD Main Heading Abuse / Assault ; Emergency / Crisis ; Older Adults
HCSD Sub Heading Crisis Lines for Abuse / Violence ; Elder Abuse ; Elder Abuse Services ; Victims of Abuse Support Programs
Service Categories Elder Abuse Counselling ; Elder Abuse Hotlines ; Elder Abuse Prevention ; Senior Advocacy Groups ~ Elder Abuse Issues

Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.