Support House

Site: Oakville - Cross Ave (Head Office)

Service: Peer Services - Centre for Innovation in Peer Support

Contact Information

Office Phone Toll free 1-833-845-9355 (1-833-845-WELL)
Fax 905-844-4961
Social Media Facebook Facebook, Instagram Instagram, LinkedIn LinkedIn, Twitter Twitter, YouTube YouTube
Primary Contact Peer Support Coordinator; Phone: 1-833-845-9355 ext 390

Description and Service Details

Description (Service)

Support House’s Centre for Innovation in Peer Support provides

  • wellness-based, peer-led self-help and social connections programming to community members; and
  • support to organizations who have peer staff, through training in peer-support program implementation, capacity-building, evaluation, research, knowledge brokerage, and quality improvement 

Peer Support Programs include:

Virtual Self-Help

  • to ensure confidentiality and safety of the group, all participants new to the Centre are required to register for Virtual Self-Help groups
  • Community Resource and Wellness Series
  • Daily Wellness Planning
  • Well Being Drop-In
  • Navigating Stress & Anxiety
  • We Matter

Social Connections

  • free, drop-in, virtual social connection opportunities are open to anyone aged 16 and older, no registration or commitment required
  • Lit Grit
  • Creative Writing
  • The Games Room
  • The Sharing Circle
  • Just Be You (OAK0144

Peer Support Navigation (one on one)

  • offers one-to-one peer support appointments via phone/teleconference  

Peer Warm Line (one on one)

  • talk, and be heard by someone able to offer supportive listening 
  • call 289-644-1480, Mon-Fri, 12 noon-5 pm

Peer Supporters & Organizations Supports include:

Provincial Systems Virtual Learning Centre & Resource Hub

  • weekly on-line Communities of Practice for Peer Support Worker and one for Peer Support Supervisors, open across Ontario
  • guidelines, manuals & toolkits, open to province
  • training for peer positions, supervisors, teams and organizations
  • support for peer program implementation
  • quality improvement & evaluation support
  • infrastructure & governance
  • influencing policy & decision makers
Hours Office: Mon-Fri 8:30 am-4:30 pm 
Groups: Mon-Sat, morning, afternoon and evening, see website for details
Areas Served Halton Region ; Mississauga ; Ontario - Provincial Systems Virtual Learning Centre & Resource Hub
Eligibility Ages: 16 year(s) and up 
Individuals who identify as navigating a mental health issue and/or substance use/behavioural addiction
Application Call 1-833-845-9355 * self-referral
Languages English
Fees None

Site Information

Located In Community Oakville
Address & Map
Oakville, ON
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Mailing Address 165 Cross Ave, Suite 201 
Oakville, ON L6J 0A9
Physical Access Fully Accessible

Agency Overview

Locations for this Service

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