Burlington Branch serves the Burlington area of Halton Region

• additional Branch offices are located in Hamilton, Niagara, Haldimand-Norfolk, and Brant, for contact information see here

Ways to file a compliment or concern include:

• by email: HNHBpatientrelations@ontariohealthathome.ca
• by phone: 1-866-790-4642 ext. 3883
• by mail: Attention – Manager, Patient Relations, 211 Pritchard Road, Unit 1, Hamilton ON  L8J 0G5

Plans, integrates and funds local health care as well as coordinate and deliver home and community care and services

Provides access to health care support at home, at school, or in the community  

• care coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care  
• care is provided in community settings such as the home, school, residential facility or community clinics
• referral to other community services when appropriate

Services available to eligible patients may include:

• nursing
• personal support
• physiotherapy
• occupational therapy
• speech-language therapy
• social work
• nutritional counseling
• end-of-life care
• medical supplies and equipment
• access to long-term care homes
• access to supported living (adult day programs, assisted living, supportive housing, retirement homes, and short stay care)
• school health support services
• specialized services for people living with specific health conditions
• referral to other community supports
• Burlington Nursing Care Centre

Information and Referral offered through My Health GPS, 1-800-810-0000:

• system navigation
• access to community resources
• assistance with referrals

Burlington office Mon–Fri 8:30 am-4:30 pm

My Health GPS Mon-Sun 8:30 am–8:30 pm

Call, no referral required for most services

• referral through school for in-school services