Home and Community Care Support Services Hamilton Niagara Haldimand Brant

Site: Burlington Office

Record #: OAK4397
Last Full Update: 14 Mar 2024

Memos and Bulletins

Public Comments

Burlington Branch serves the Burlington area of Halton Region

  • additional Branch offices are located in Hamilton, Niagara, Haldimand-Norfolk, and Brant, for contact information see here

Ways to file a complaint, concern, or compliment include:

Contact Information

Office Phone 905-639-5228
Toll Free Phone My Health GPS 1-800-810-0000
Fax 905-639-8704
E-Mail access@hccontario.ca
Website www.healthcareathome.ca/region/hamilton-niagara-haldimand-brant/
Social Media Facebook Facebook, LinkedIn LinkedIn, Twitter Twitter

Agency Information

Description (Agency)

One of 14 organizations established across the province to plan, integrate and fund local health care as well as coordinate and deliver home and community care and services

Legal Status (30) Provincial Government
Established 1997
Primary Executive Cynthia Martineau, Chief Executive Officer
Alternate Executive Cathy Kelly, Vice President, Home and Community Care
Funding Provincial - Ministry of Health and Long Term Care

Description and Service Details

Description (Service)

Provides access to health care support at home, at school, or in the community  

  • care coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care  
  • care is provided in community settings such as the home, school, residential facility or Home and Community Care Services community clinic
  • referral to other community services when appropriate

Services available to eligible patients may include:

  • nursing
  • personal support
  • physiotherapy
  • occupational therapy
  • speech-language therapy
  • social work
  • nutritional counseling
  • end-of-life care
  • medical supplies and equipment
  • access to long-term care homes
  • access to supported living (adult day programs, assisted living, supportive housing, retirement homes, and short stay care)
  • school health support services
  • specialized services for people living with specific health conditions
  • referral to other community supports
  • Burlington Nursing Care Centre

Information and Referral offered through My Health GPS, 1-800-810-0000:

  • system navigation
  • access to community resources
  • assistance with referrals

Burlington office Mon–Fri 8:30 am-4:30 pm 
My Health GPS Mon-Sun 8:30 am–8:30 pm

Areas Served Burlington
Eligibility People of all ages who are facing the challenges of age, illness, injury, or disability

Call, no referral required for most services

  • referral through school for in-school services
Languages English ; French
Fees None - covered by OHIP

Site Information

Located In Community Burlington
Address & Map
440 Elizabeth St, 4th Flr
Burlington, ON L7R 2M1
Intersection Brant St and James St
Physical Access Fully Accessible

Categories and Classification

HCSD Main Heading Child / Family Services ; Disabilities ; Health Care ; Housing / Shelter ; Older Adults ; Youth
HCSD Sub Heading Children with Disabilities ; Health & Physical Disabilities ; Health and Physical Disabilities ; Help to Find Housing ; Home and Community Care Support Services (formerly CCAC / LHIN) ; Home Support ; Home Support Programs ; Programs for Home Support ; Resources for Children with Disabilities ; Resources for Youth with Disabilities ; Supportive Housing ; Youth with Disabilities
Service Categories Activities of Daily Living Assessment ; Attendant Registries ; Attendant Services for People With Disabilities ; Case/Care Management ~ Brain Injuries ; Home Health Care ; Housing Search Assistance ~ People With Disabilities ; In Home Assistance Registries ; Long Term Care Coordination Centres ; Long Term Care Options Counselling ; Medical Social Work ; Nursing Facility Referrals ; Occupational Therapy ; Personal Care ; Physical Therapy ; Respite Care Registries ; Specialized Information and Referral ~ Health Issues ; Speech and Language Pathology ; Student Disability Services

Agency Overview