Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.

Contact Information

Office Phone Intake and information 905-825-3622
Toll Free Phone 1-877-268-8416
Crisis Phone Mon-Sun 24 hours 905-875-1555
Social Media Facebook Facebook:
Instagram Instagram:
Twitter Twitter:
Primary Contact Administrative Coordinator
Volunteer Coordinator Shelagh Nuttall, Manager, Development; Email:

Agency Information

Description (Agency)

A registered charity that provides free, confidential, non-judgmental, 24 hour support and counselling services for female-identified, male-identified and gender fluid survivors of violence, as well as support people of survivors.

Legal Status (50) Non Profit
Established 1989
Primary Executive Silvia Samsa, Executive Director; Email:
Funding Regional / Municipal - Region of Halton ; Provincial - Ministry of the Attorney General ; Donations ; United Way - Halton & Hamilton ; Foundation - Canadian Women's Foundation
Elections AGM June

Description and Service Details

Description (Service)

Services include:

  • 24-hour crisis line
  • free individual counselling for ages 16 and up
  • support services for friends and family members
  • advocacy, support and accompaniment to Nina's Place, the police station and court

Public Education

Anti-Human Trafficking Services

  • Case Workers provide support and assistance to survivors
  • for more information, see listing - OAK0170

Halton Collaborative Against Human Trafficking

  • created to raise awareness about human trafficking in Halton and surrounding area
  • for more information, see listing - OAK0047

Office: Mon-Fri 9 am-4:30 pm 
Crisis LIne: Mon-Sun 24 hours

Areas Served Halton Region
Eligibility Ages: 16 year(s) and up 
All survivors of violence

Call the intake and information number to arrange an appointment

Languages English ; Spanish ; Interpretive Services - when requested
Fees None

Site Information

Site Location 2nd floor of South Oakville Centre
Located In Community Halton Region
Address & Map
South Oakville Centre (formerly Hopedale Mall)
1515 Rebecca St, Suite 227
Oakville, ON L6L 5G8
View Google Map
Intersection Third Line and Rebecca St
Physical Access Fully Accessible

Agency Overview

Services at this Location

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