Canada. Global Affairs Canada

Site: Online/Telephone Service

Service: Essential Information for Canadian Travellers

Record #: MIL1042
Last Full Update: 08 Aug 2023

Contact Information

Office Phone Global Affairs toll free 1-800-267-6788; 
To request emergency assistance see Description field
Social Media Facebook Facebook, Instagram Instagram, Twitter Twitter
Contact Form

Agency Information

Description (Agency)

Department of the Government of Canada that manages Canada's diplomatic and consular relations, encourages the country's international trade, and leads Canada's international development and humanitarian assistance

Legal Status (40) Federal Government
Funding Federal

Description and Service Details

Description (Service)

Official travel advisories are in effect, see website for details 
Provides consular assistance and information for Canadian citizens who will be travelling outside Canada, including a wide range of current information on conditions in foreign countries, information about trip planning, and legal issues while outside of Canada

  • also able to provide emergency assistance and direction to those already travelling abroad
  • to request emergency assistance, see here
  • this service is only intended for Canadian citizens in need of emergency consular assistance (do not have information concerning immigration, permanent residence, or visas) 

A variety of travel publications and fact sheets are available to download from the website.


Mon-Sun 24 hours

Areas Served Canada ; Ontario
Eligibility Canadian citizens

Call, email or visit website for more information

Languages English ; French
Fees None

Site Information

Located In Community Ottawa
Address & Map
Ottawa, ON
Physical Access Not Applicable - telephone and online service

Categories and Classification

HCSD Main Heading Sports / Recreation
HCSD Sub Heading Tours & Travel Information
Service Categories Embassies/Consulates Abroad ; International Travel Advisories ; Internet Information Resources ~ Travellers ; Tourist Information ; Travel Directions/Trip Planning