Distress Centre Halton

Record #: MHH0488
Last Full Update: 18 Apr 2024

Contact Information

Office Phone Oakville: 905-849-4541 * Burlington: 905-681-1488 * Halton Hills/Milton: 905-877-1211 * Hamilton: 905-561-5800
Fax 905-849-7569
E-Mail info@dchalton.ca
Website www.dchalton.ca
Social Media Facebook Facebook, Twitter Twitter
Primary Contact Kathleen Legaspi, Manager, TeleCheck Program; Phone: 905-849-4559 ext 104; Email: telecheck@dchalton.ca
Alternate Contact Rose Ford, Donor Management and Communications; Phone: 905-849-4559 ext 103; Email: rose@dchalton.ca

Agency Information

Legal Status (50) Non Profit
Established 1974
Primary Executive Dara Eisner Clancy, Executive Director; Phone: 905-849-4559 ext 101; Email: dara@dchalton.ca
Funding Donations * United Way of Halton and Hamilton * Halton Region * Foundations * Fundraising

Description and Service Details

Description (Service)

Registered charity that supports people in the community to better cope with crisis, loneliness, and emotional stress * provides telephone support on the Distress Line 365 days a year

  • all services are confidential, anonymous, free and available to all age groups
  • staffed by volunteers who receive extensive training including communication, sensitivity, crisis management and active listening

Distress Line

  • listening, befriending and crisis intervention by telephone


  • 10 minute check-in phone call to provide medication or appointment reminders, and to check on client's well-being * for TeleCheck inquiries, email telecheck@dchalton.ca

Speaking Engagements

  • available to speak with a club, class, or group about the services provided by the agency or to teach courses on active listening skills, de-escalation techniques, and mental health in general

Distress Line volunteer opportunities available * must meet certain criteria and attend all mandatory training sessions * call to inquire or email applications@dchalton.ca


Distress line daily 24 hours

Areas Served Halton Region ; Hamilton (City of) ; Peel Region
Boundaries Hamilton, Halton Region, and Peel Region
Eligibility No restrictions

Call or email

Languages English
Fees None

Site Information

Site Location Halton Region
Located In Community Halton Region
Mailing Address PO Box 776 
Oakville, ON L6K 0A9
Physical Access Not Applicable

Categories and Classification

HCSD Main Heading Disabilities ; Emergency / Crisis ; Health Care ; Mental Health / Addictions ; Older Adults
HCSD Sub Heading Distress Lines Including Chat & Text ; Distress Phone Lines Including Chat & Text ; Home Support ; Home Support Programs ; Programs for Home Support
Service Categories General Crisis Intervention Hotlines ; Telephone Reassurance ; Volunteer Opportunities


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