Record #:
MHH0360
Last Full Update:
21 Oct 2025
Contact Information
| Office Phone | 905-827-8800 |
| Toll Free Phone | 1-800-387-7127 |
| Fax | 905-827-3390 |
| Website | acclaimhealth.ca/programs/social-supports/tele-touch/ |
| Contact Form | acclaimhealth.ca/contact |
| Social Media |  Facebook,  Instagram,  LinkedIn,  X (Twitter),  YouTube |
| Primary Contact | Denise Severin-Prior, Care Manager; Phone: 905-827-8800 ext 2106; Email: dseverin-prior@acclaimhealth.ca |
| Alternate Contact | Serena Bowker, Care Manager; Phone: 905-827-8800 ext 2318; Email: sbowker@acclaimhealth.ca |
Agency Information
| Legal Status | (50) Non Profit |
| Primary Executive | Kelly McWilliams, Chief Executive Officer; Phone: 905-827-8800 ext 2205; Email: kmcwilliams@acclaimhealth.ca |
| Alternate Executive | Patricia Blakeley, Director, Community Support Services; Phone: 905-827-8800 ext 2300; Email: pblakeley@acclaimhealth.ca |
| Funding | Ontario Health (Central) ; United Way Halton & Hamilton ; Halton Region * Donations |
Description and Service Details
| Description (Service) | A telephone reassurance program where volunteer callers phone lonely, isolated or frail older adults, providing friendly conversation, security and reassurance * volunteers call according to a pre-arranged schedule * if the volunteer is unable to reach the client, the agency will follow up until we establish that the client is safe and sound * provides ongoing support to clients and can help clients access additional services as their needs change * volunteer opportunities available (apply online) * also provides security check-in calls |
| Hours | Mon-Sun 7am-11pm (Customer service) |
| Areas Served | Halton Region |
| Boundaries | Halton Region |
| Eligibility | Older adults (65+) with a valid Ontario Health Card living in their own home or a retirement home who are socially isolated and lonely * no diagnosis of dementia * reside in Halton, have valid Ontario Health Card and have no communicable diseases |
| Application | Self-referral, family, friends or service providers * online referral form available |
| Languages | English |
| Fees | Free |
Site Information
| Site Location | Oakville (West Oakville) |
| Located In Community | Oakville |
| Address & Map | |
| Intersection | Bronte Rd and Speers Rd |
| Physical Access | Fully Accessible |
Categories and Classification
| HCSD Main Heading | Disabilities ; Health Care ; Older Adults |
| HCSD Sub Heading | Home Support ; Home Support Programs ; Programs for Home Support |
| Service Categories | Telephone Reassurance ; Volunteer Opportunities |
Copyright
| Copyright Information | This listing is copyright © 2025 Ontario Health atHome |
