Progress Place

Site: Toronto - Online/Telephone Service

Service: Warm Line

Record #: MET8709
Last Full Update: 17 Apr 2026

Contact Information

Office Phone 416-960-9276, Phone Warm Line ; Text Warm Line: 647-557-5882
Fax 416-323-9843
E-Mail WarmLine@progressplace.org
Website https://www.warmline.ca/
Social Media Facebook Facebook, LinkedIn LinkedIn, Instagram Instagram
Primary Contact Melissa Bosman, Manager of Satellite Programs and Services, Progress Place; Phone: 416-323-0223

Description and Service Details

Description (Service)

Mental health peer support by and for consumers/survivors available by phone, text, and online chat

  • confidential and anonymous service
  • not a crisis line
Hours Phone, text, and online chat Mon-Sun 6 pm-12 midnight EST
Areas Served Ontario
Eligibility Ages: 18 year(s) and up 
 
Adults 18 years and older
Application Self-referral; call, text, or chat online
Languages English
Fees None

Site Information

Located In Community Toronto
Address & Map
Toronto
Toronto, ON
Canada
Mailing Address 576 Church St 
Toronto, ON 
Canada M4Y 2E3
Physical Access Not applicable

Categories and Classification

Service Categories Talklines/Warmlines ~ Mental Illness/Emotional Disabilities ; Peer Mental Health Support Services

Agency Overview