Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.

Ontario Caregiver Organization

Service: Online Services / Find Support

Contact Information
Office Phone 416-362-2273
Toll Free Phone 1-833-416-2273, Helpline (1-833-416-CARE)
Social Media Facebook Facebook:
Instagram Instagram:
LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube:
Primary Contact Stacy Chung, Engagement Lead
Agency Information
Legal Status (30) Provincial Government
Primary Executive Amy Coupal, Chief Executive Officer
Funding Provincial
Description and Service Details
Description (Service) Online information, resources and educational webinars for caregivers supporting family members, friends, and neighbours
  • online caregiver support groups for all ages, including young caregiver online support group for ages 15-25 years
Helpline for caregiver information, assessment and referral to connect people to community services

SCALE Program (Supporting Caregiver Awareness Learning and Empowerment)
  • information sessions
  • online group coaching and one-on-one telephone counselling
1:1 Peer Mentor Program
  • registered caregiver participants connect by phone or online/virtual discussion with an assigned mentor, the Peer Mentors share their experience and knowledge
Hours Helpline -- Mon-Sun 24 hoursLive chat Mon-Fri 7 am-9 pm
Boundaries Ontario
Eligibility Open to all caregivers
Application Visit website or call
Languages English; French
Fees None
Site Information
Located In Community Toronto
Address & Map
180 Dundas St W
Suite 1425
Toronto, ON
Canada M5G 1Z8
View Google Map
Intersection University Ave and Dundas St W
Mailing Address 180 Dundas St W 
Suite 1425 
Toronto, ON 
Canada M5G 1Z8
Physical Access Wheelchair accessible automatic main entrance
Categories and Classification
HCSD Main Heading COVID-19
HCSD Sub Heading Information & Referral Resources ; Safety and Well-being Resources
Service Categories Caregiver Consultation and Support ; Caregiver Counselling ; Caregiver Support Groups ; Caregiver Training ; Internet Information Resources ~ Caregiver Issues ; Peer Role Model Programs ~ Caregivers ; Talklines/Warmlines ~ Caregivers

Agency Overview

Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.