Ontario. Ministry of Children, Community and Social Services. Victim Support Line

Site: Toronto - Online/Telephone Service

Record #: MET5466
Last Full Update: 12 Jan 2026

Contact Information

Office Phone 416-314-2447, Toronto area
Toll Free Phone 1-888-579-2888, Ontario
TTY Phone 1-855-710-8497, Victim Notification System only
Website http://www.ontario.ca/page/victim-notification-services

Description and Service Details

Description (Service)

Victim Support Line -- information and referrals for victims of crime, to supports and services that are available in your community

Victim Notification System -- access to information on changes in release status of a provincially sentenced offender (less than 2 years)

  • registration for automated notification of offender's status changes

Call blocking inmates -- prevents inmates from contacting victims, witnesses or other concerned citizens, by telephone, while incarcerated in Ontario correctional facilities

  • registration to have calls blocked from an institution's telephones: 1-888-579-2888 option 2, then option 1 to leave a message for a call back
Hours Victim Support Line: information counsellors -- Mon-Sun 24 hours  
Victim Notification System: offender information -- Mon-Fri 9 am-5 pm
Areas Served Ontario
Eligibility No restrictions
Application Call or visit website for information
Languages Other - also, often available Amharic ; Arabic ; Chinese (Cantonese) ; Chinese (Mandarin) ; Chinese (Taishan) ; Czech ; Filipino ; Hindi ; Italian ; Kinyarwanda ; Nepali ; Punjabi ; Rundi ; Russian ; Slovak ; Spanish ; Swahili ; Urdu * Language Line Services provides access to interpretation services in over 200 languages
Fees None

Site Information

Located In Community Toronto
Address & Map
Toronto, ON
Canada
Physical Access Not Applicable

Categories and Classification

HCSD Main Heading Abuse / Assault ; Emergency / Crisis
HCSD Sub Heading Victims of Abuse Support Programs ; Victims of Crime Support Programs
Service Categories Crime Victim Notification Services ; Specialized Information and Referral ~ Crime Victims

Agency Overview