Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.

Contact Information
Office Phone 416-322-4950
Fax 416-322-8084
Social Media Twitter Twitter:
YouTube YouTube:
Primary Contact Peggy Ho, Senior Coordinator, Finance and Administration; Phone: 416-322-4950 ext 223; Email:
Alternate Contact Eta Woldeab, Associate Executive Director; Phone: 416-322-4950 ext 224; Email:
Description and Service Details
Description (Service) A collective voice for member agencies serving immigrants in all matters
  • advisory and resource body for community service agencies, government and other stakeholders in regard to matters of immigrant services
  • stimulates and conducts research for the sector
  • information exchange among member agencies
Immigrant and Refugee Communities, Neighbours, Friends & Families, -- Ontario-wide campaign to raise awareness about the signs of woman abuse and to promote bystander intervention

Positive Spaces Initiative, -- website with information and resources to help agencies better serve LGBTQIA+ newcomers (lesbian, gay, bisexual, trans, two-spirit, queer, questioning, intersex, asexual, pansexual, genderqueer)

Accessibility Initiative (AI), -- training for settlement sector employees to better serve immigrants with disabilities,  -- bilingual National Settlement Sector Community of Practice (CoP) where settlement sector staff, leaders and those in related fields can learn, share, connect and collaborate
Hours Mon-Fri 9 am-5 pm </br>July-August -- Mon-Thu 9 am-5 pm, Fri 9 am-12:30 pm
Areas Served Ontario
Eligibility Community agencies

Residency Requirements: Ontario
Application Application package available on website
Languages Chinese (Cantonese); English; French
Fees Annual membership fee based on organization's budget -- $100 to $2300
Site Information
Located In Community Toronto
Address & Map
110 Eglinton Ave W, Suite 200
Toronto, ON
Canada M4R 1A3
Mailing Address 110 Eglinton Ave W, Suite 200 
Canada M4R 1A3
Physical Access Wheelchair accessible building including main entrance and barrier free second floor washroom, street parking close to entrance
Categories and Classification
Service Categories Internet Information Resources ~ Community/Social Services Occupations ~ Immigration Issues ; Internet Information Resources ~ Immigration Issues ; Issue Advocacy ~ Immigration Issues ; Planning/Coordinating/Advisory Groups ~ Immigration Issues ; Professional Skills Development Support ~ Immigration Issues ; Spouse/Intimate Partner Abuse Prevention

Agency Overview

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