Canadian Ukrainian Immigrant Aid Society

Site: Main Office

Record #: MET4799
Last Full Update: 18 Jul 2022

Contact Information

Office Phone 416-767-4595
Fax 416-767-2658
Social Media Facebook Facebook
Primary Contact Viktoria Fel, Office Manager; Email:
Alternate Contact Ludmila Kolesnichenko, Executive Director; Email:

Description and Service Details

Description (Service)

Reception at Pearson Airport: provides Ukrainian welcome reception services at Toronto Pearson airport as well as the hotel bookings for the federally-funded hotels in Ontario.

Service available at the airport Terminals 1 and 3 from Monday-Sunday, 2 pm- 2 am. Also available virtually via a 24 hour phone line and email: 1-888-557-6133,

Settlement Services

  • reception and arrival orientation
  • assistance with housing, banking and other needs
  • referral to government and community services
  • form filling help with government applications such as SIN, health card, child benefits, childcare subsidy, subsidized housing and Ontario Works
  • help to restore lost or stolen documents
  • translation and interpretation
  • information and referral to employment services
  • seasonal income tax clinic

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry

  • classes full or part-time, day or evening
  • childminding available during day

Mon-Fri 9 am-5 pm, Sat 9:30 am-2 pm

Areas Served Durham Region ; Halton Region ; Peel Region ; Toronto ; York County
Eligibility All newcomers; temporary residents, including arrivals under Canada Ukraine Authorization for Emergency Travel (CUAET); LINC -- landed immigrants, Convention refugees and CUAET eligible temporary residents


Drop in or call for appointment

Languages English, Polish, Romanian, Russian, Ukrainian
Fees None

Site Information

Located In Community Toronto
Address & Map
2383 Bloor St W
2nd Fl
Toronto, ON
Canada M6S 1P6
Mailing Address 2383 Bloor St W 
2nd Fl 
Toronto, ON 
Canada M6S 1P6
Physical Access Partially accessible - Easy access to elevator - braille elevator ; washrooms not barrier free ; street parking close to entrance; close to Jane Subway Station

Agency Overview

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