Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.

Ontario Network of Sexual Assault / Domestic Violence Treatment Centres

Service: COVID19 Service Navigation Line

Memos and Bulletins
Public Comments COVID19 - 24 hour telephone line available to assist victims/survivors and service providers with service navigationcall 1-855-628-7283 or visit website for details
Contact Information
Office Phone 416-323-7327
Toll Free Phone 1-855-628-7238, Navigation line 1-855-NAV-SADV
Fax 416-323-7518
Social Media Facebook Facebook:
Twitter Twitter:
YouTube YouTube:
Agency Information
Legal Status (50) Non Profit
Primary Executive Sheila MacDonald, Director; Phone: 416-323-6400 ext 4472; Email:
Funding Provincial
Description and Service Details
Description (Service) COVID19 - Nurse-staffed 24 hour telephone line available to assist victims/survivors and service providers with service navigation during the COVID19 pandemic; call 1-855-628-7283 or visit website for details, or to find a local Sexual Assault/Domestic Violence Treatment Centre in Ontario

Provides representation, leadership and support to 36 hospital-based sexual assault and domestic violence treatment centres collaboration in research, education and training activities to establish standardization in service provision

Information on health options and centre locations for victims/survivors of violence
  • direct services for victims/survivors provided by member centres
  • online training modules for service providers
  • resource library
Find a Centre -- online searchable directory of sexual assault/domestic violence centres in Ontario; map available to download
Hours COVID19 Telephone navigation line -- Mon-Sun 24 hours
Areas Served Ontario
Boundaries Ontario
Eligibility Victims/survivors of sexual assault and intimate partner violence, and service providers, during COVID19
Application Call, email or visit website Call toll free line for navigation assistance
Languages English
Fees None
Site Information
Located In Community Toronto
Address & Map
Women's College Hospital
76 Grenville St
Toronto, ON
Canada M5S 1B2
View Google Map
Intersection Bay St and College St
Mailing Address Women's College Hospital 
76 Grenville St 
Toronto, ON 
Canada M5S 1B2
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator ; Barrier-free washroom including door and stall
Categories and Classification
HCSD Main Heading COVID-19 ; Abuse / Assault ; Emergency / Crisis ; Health Care
HCSD Sub Heading Crisis Lines for Abuse / Violence ; Crisis Lines for Abused Women ; Finding a Doctor ; Safety and Well-being Resources ; Sexual Assault Support ; Victims of Abuse Support Programs
Service Categories Internet Information Resources ~ Domestic Violence Issues ; Internet Information Resources ~ Sexual Assault Issues ; Physician Referrals ~ Abused Women ; Physician Referrals ~ Sexually Abused Adults ; Planning/Coordinating/Advisory Groups ~ Domestic Violence Issues ; Planning/Coordinating/Advisory Groups ~ Sexual Assault Issues ; Sexual Assault Hotlines ; Specialized Information and Referral ~ Sexual Assault Issues

Agency Overview

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