Law Enforcement Complaints Agency

Record #: MET1605
Last Full Update: 02 Apr 2024

Contact Information

Office Phone 416-246-7071 ; Toll Free Fax: 1-877-415-4773
Toll Free Phone 1-877-411-4773
TTY Phone 1-877-414-4773
Fax 416-327-8332
E-Mail LECA@ontario.ca
Website www.leca.ca

Agency Information

Legal Status (20) Regional Government

Description and Service Details

Description (Service) Independent oversight body responsible for receiving, managing and overseeing public complaints in the following areas:
  • all municipal, regional and provincial (OPP) police officers
  • special constables employed by the Niagara Parks Commission
  • peace officers in the Legislative Protective Service
  • First Nations police officers if the police service opts into the Community Safety and Policing Act (CSPA)
Brochure regarding LECA services available in languages including: Arabic, Cree, English, Farsi, French, Ojibway, Oji-Cree, Punjabi, Simplified Chinese, Spanish, Taglog, Tamil, Urdu

Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Ontario
Eligibility Members of the public with a complaint about police conduct
Application Complaint form available on website
Complaints can be made in person, filed online, by mail, fax, email or at local police stations
Languages English, French
Fees None

Site Information

Located In Community Toronto
Address & Map
655 Bay St
10th Fl
Toronto, ON
Canada M7A 2T4
Intersection Bay St and Dundas St W
Mailing Address 655 Bay St 
10th Fl 
Toronto, ON 
Canada M7A 2T4
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator ; Elevator with braille and voice/tone features ; Barrier-free washroom including door and stall

Categories and Classification

HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories Law Enforcement Complaints

Agency Overview