Alcohol and Gaming Commission of Ontario, Alcohol and Gaming Regulation

Alcohol and Gaming Commission of Ontario

Site: Toronto

Service: Alcohol and Gaming Regulation

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Record #: MET1469

Last Full Update: 04 Jul 2025

Contact Information

Office Phone	416-326-8700, General Inquiry
Toll Free Phone	1-800-522-2876
E-Mail	customer.service@agco.ca
Website	www.agco.ca/

Agency Information

Legal Status

(30) Provincial Government

Description and Service Details

Description (Service)	Provincial regulatory body regulates the sale, service and consumption of beverage alcohol regulates and licenses casino gaming, charitable gaming, lotteries and horse racing addresses complaints about licensed establishments regulates privately run recreational cannabis stores in Ontario Playsmart.ca -- information on responsible gambling, including self-exclusion program
Hours	Customer Support Mon-Fri 8:30 am-5 pm
Areas Served	Ontario
Boundaries	Ontario
Eligibility	No restrictions
Application	Not applicable
Languages	English, French
Fees	Vary according to service

Site Information

Located In Community	Toronto
Address & Map	90 Sheppard Ave E Suite 200-300 Toronto, ON Canada M2N 0A4 View Google Map
Intersection	Yonge St and Sheppard Ave E
Mailing Address	90 Sheppard Ave E Suite 200-300 Toronto, ON Canada M2N 0A4
Physical Access	Wheelchair accessible building including main entrance and barrier free washrooms

Categories and Classification

HCSD Main Heading	Government / Legal
HCSD Sub Heading	Consumer Protection / Complaints
Service Categories	Alcohol Regulation ; Alcoholic Beverages Complaints ; Bar Complaints ; Beer/Liquor Licences and Permits ; Cannabis Regulation ; Charitable Gambling Permits ; Contest/Sweepstakes/Lottery Complaints ; Gambling Disorder Prevention Programs ; Gambling Establishment Complaints ; Gambling Regulation ; Gambling Self Exclusion Programs ; Provincial/Territorial Government Departments ~ Consumer Issues

Agency Overview

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