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Alcohol and Gaming Commission of Ontario

Site: Head Office

Contact Information
Office Phone 416-326-8700
Toll Free Phone 1-800-522-2876
Fax 416-326-5555
E-Mail customer.service@agco.ca
Website www.agco.on.ca
Social Media Twitter Twitter: twitter.com/Ont_AGCO
Agency Information
Legal Status (30) Provincial Government
Primary Executive Tom Mungham, Chief Executive Officer
Description and Service Details
Description (Service) COVID-19 -- closed to in-person service until further notice ; customer support remains available via telephone ; most licences, registrations, permits and authorizations may be applied for or renewed online
  • regulates the sale, service and consumption of beverage alcohol
  • regulates and licenses casino gaming, charitable gaming, lotteries and horse racing
  • addresses complaints about licensed establishments
  • Regulates privately run recreational cannabis stores in Ontario
www.playsmart.ca -- information on responsible gambling, including self-exclusion program
Hours Customer Support Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Open to all

Residency Requirements: Ontario
Application Not applicable
Languages English; French
Fees Vary according to service
Site Information
Located In Community Toronto
Address & Map
90 Sheppard Ave E
Suite 200-300
Toronto, ON
Canada M2N 0A4
 
View Google Map
Intersection Yonge St and Sheppard Ave E
Physical Access Wheelchair accessible building including main entrance and barrier free washrooms
Categories and Classification
HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories Alcohol Regulation ; Alcoholic Beverages Complaints ; Bar Complaints ; Beer/Liquor Licences and Permits ; Cannabis Regulation ; Charitable Gambling Permits ; Contest/Sweepstakes/Lottery Complaints ; Gambling Addiction Prevention Programs ; Gambling Establishment Complaints ; Gambling Regulation ; Gambling Self Exclusion Programs ; Provincial/Territorial Government Departments ~ Consumer Issues

Agency Overview


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