Record #:
MET0832
Last Full Update:
25 Nov 2025
Contact Information
| Office Phone | 416-325-8305, General Inquiry, within the Greater Toronto Area or outside of North America ; 1-800-461-2156, Toll Free, General Inquiry ; 416-326-1234, ServiceOntario Main Call Centre ; 1-800-267-8097, Toll Free, ServiceOntario Main Call Centre |
| TTY Phone | 416-325-3408 |
| Website | www.ontario.ca/page/send-request-office-registrar-general |
Agency Information
| Legal Status | (30) Provincial Government |
Description and Service Details
| Description (Service) | Issues certificates for births, deaths, marriages and adoptions that occurred in Ontario; administers name changes; registers clergy, judges and others authorized to perform marriages For information on obtaining or replacing an Ontario birth certificate CLICK HERE For information on adoption records and registration CLICK HERE For information on getting married, and documentation required for marriage licences and marriage certificates CLICK HERE For information on obtaining a death certificate CLICK HERE |
| Hours | ServiceOntario Main Call Centre Mon-Fri 8:30 am-5 pm |
| Areas Served | Ontario |
| Boundaries | Ontario |
| Eligibility | No restrictions |
| Application | Call or visit website for information and application forms; application process and costs vary according to document applied for and service delivery method requested; complete your transactions online where possible |
| Languages | English, French |
| Fees | Vary based on type of document or service requested |
Site Information
| Located In Community | Toronto |
| Address & Map | |
| Intersection | Yonge St and Sheppard Ave E |
| Mailing Address | Office of the Registrar General, PO Box 3000, 189 Red River Rd Thunder Bay, ON Canada P7B 5W0 |
| Physical Access | Fully Accessible - Accessible parking; Accessible entrance; Accessible public washroom; Wheelchair and companion seating; Lower level counter; Active offer of assistance provided |
Categories and Classification
| HCSD Main Heading | Community Programs ; Government / Legal ; Youth |
| HCSD Sub Heading | 2SLGBTQ+ ; 2SLGBTQ+ Supports ; ID (Identification) |
| Service Categories | Adoption Records ; Birth Certificates ; Death Related Records/Permits ; Legal Name/Gender Marker Change Documentation ; Marriage Certificates |
