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Technical Standards and Safety Authority

Contact Information
Office Phone Spills Action Centre: 416-325-3000 ; 1-800-268-6060
Toll Free Phone 1-877-682-8772 ; 1-877-682-TSSA
Agency Information
Legal Status (50) Non Profit
Description and Service Details
Description (Service) 
  • online safety awareness information on amusement rides, ski lifts, fuel, escalators and seasonal issues
  • videos
Report an incident 
  • on amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, passenger ropeways (ski lifts), and upholstered and stuffed articles
Training, certification and examination 
  • administers the certification of occupations regulated under the Act
Ombudsman Office
  • facilitates and mediates discussion of complaints regarding potential or actual misconduct prior to formalized process
  • does not investigate, adjudicate or arbitrate claims
Hours Mon-Fri 8 am-5 pm -- closed statutory holidays Spills Action Centre -- Mon-Sun 24 hours
Areas Served Ontario
Boundaries Ontario
Eligibility Industry participants, general public
Residency Requirements: Ontario
Application Call, email or visit website for information, to report an incident or safety violation
Languages English
Fees None - Ombudsman services, safety information ; Fees - inspection, training, certification
Site Information
Located In Community Toronto
Address & Map
Head Office; 345 Carlingview Dr
Toronto, ON
Canada M9W 6N9
View Google Map
Intersection Carlingview Rd and Dixon Rd
Mailing Address Head Office; 345 Carlingview Dr 
Canada M9W 6N9
Physical Access Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Parking lot
Categories and Classification
HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories Amusement Park/Carnival Complaints ; Amusement Ride Safety Programs ; Consumer Product Safety Complaints ; Consumer Safety Standards ; Environmental Hazards Reporting ; General Safety Education ; Internet Information Resources ~ Safety Issues ; Nongovernmental Agency Departments ~ Safety Issues ; Occupational/Professional Licensing and Certification

Agency Overview

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