Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.

Child and Family Services Review Board

Contact Information
Office Phone 416-327-0111
Toll Free Phone 1-888-777-3616
TTY Phone 1-800-855-0511, Bell Relay Service
Fax 416-327-0558
E-Mail cfsrb@ontario.ca
Website www.sjto.ca/cfsrb
Agency Information
Legal Status (30) Provincial Government
Description and Service Details
Description (Service) COVID19 Continues to provide services by phone and email; all front-line counter services closed until further notice
  • to file an application email cfsrb@ontario.ca
  • temporary mail address 15 Grosvenor St, Ground Floor Toronto, ON M7A 2G6
  • processing delays expected for documents sent by mail or courier
  • all in-person hearings postponed and rescheduled, and alternative options available where possible (written and telephone hearings)
  • to request in-person proceeding as an accommodation for a need under Ontario Human Rights Code, or if it will result in an unfair hearing, contact tribunal by email or phone

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Adjudicative tribunal conducts reviews and hearings on matters affecting children, youth and families in Ontario
  • hears applications regarding child residential placement recommendations, emergency secure treatment, crown ward removal, complaints against children's aid societies, and refusal of adoption placement under the Child and Family Services Act
  • reviews international adoption refusal under the Intercountry Adoption Act
  • hears appeals regarding school board expulsion under the Education Act
  • under auspices of Social Justice Tribunals Ontario
Hours Mon-Fri 9 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Children and youth birth-17 years, and parents or guardians, including foster and adoptive parents, and prospective adoptive parents

Residency Requirements: Ontario
Application Call, email, or visit website for information; online applications available to download; submit completed application in person, or by fax, email, mail or courier (br/>See Description for COVID19 related restrictions
Languages Interpreters/translators available for other languages at hearings by prior arrangement
Site Information
Located In Community Toronto
Address & Map
655 Bay St
14th Fl
Toronto, ON
Canada M7A 2A3
 
View Google Map
Intersection Bay St and Dundas St W
Mailing Address 15 Grosvenor St 
Ground Floor 
Toronto, ON 
Canada M7A 2G6
Physical Access Wheelchair accessible automatic main entrance ; Elevator with braille and voice/tone features - lowered buttons ; Barrier-free washroom including door and stall
Categories and Classification
Service Categories Provincial Administrative Tribunals ~ Adoption/Foster Care Issues

Agency Overview


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