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Hamilton. Public Works, Transit Division

Site: Accessible Transportation Services (ATS) - Mountain Office

Service: DARTS

Record #: IMP0234
Last Full Update: 08 Jul 2022

Memos and Bulletins

Public Comments

Due the COVID-19 virus, all DARTS passengers are required to wear a non-medical face mask.

Contact Information

Office Phone 905-529-1717 ; ATS Reservations: 905-529-1212
Fax 905-546-3255

Description and Service Details

Description (Service)

Please see website for details and instructions. Provides door-to-door transportation service to individuals who are unable to use regular public transit due to a disability. Participants must first register with Accessible Transportation Services (ATS), a department of the Hamilton Street Railway (HSR). Employs wheelchair accessible buses, vans, MVs, and contracted taxi services when appropriate and works under contract to ATS.

Hours Office: Mon-Fri 5am-2am, Sat 6am-2am, Sun 6am-12:30am * ATS reservations: Mon-Sat 8:30am-2am, Sun 8:30am-12:30pm
Areas Served Hamilton (City of)
Eligibility People with disabilities who are unable to access regular transit service, pre-registration is required. Service is also available to qualified residents of other municipalities while they are visiting Hamilton.

To register, complete an application form and have it signed by a doctor. Applications can be found on the Accessible Transportation Services website, or call 905-529-1212. To reserve a ride, call up to 7 days in advance. To register for Interactive Voice Response (IVR) and ATS Web contact ATS at 905-528-4200 ext 1830.

Languages English
Fees Service - Seniors: $18/ten-ticket book * In-city charter: $90/hour, 1 hour minimum

Site Information

Located In Community Hamilton
Address & Map
2200 Upper James St
Hamilton, ON
Canada L0R 1W0
Mailing Address PO Box 340 
Mount Hope, ON 
Canada L0R 1W0
Physical Access Fully Accessible

Agency Overview

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