Hamilton. Public Works, Transit Division
Site: Accessible Transportation Services (ATS) - Mountain Office
Service: DARTS
Memos and Bulletins
| Public Comments | Due the COVID-19 virus, all DARTS passengers are required to wear a non-medical face mask. |
Contact Information
| Office Phone | 905-529-1717 ; ATS Reservations: 905-529-1212 |
| Fax | 905-546-3255 |
| info@dartstransit.com | |
| Website | www.dartstransit.com |
Description and Service Details
| Description (Service) | Please see website for details and instructions. Provides door-to-door transportation service to individuals who are unable to use regular public transit due to a disability. Participants must first register with Accessible Transportation Services (ATS), a department of the Hamilton Street Railway (HSR). Employs wheelchair accessible buses, vans, MVs, and contracted taxi services when appropriate and works under contract to ATS. |
| Hours | Office: Mon-Fri 5am-2am, Sat 6am-2am, Sun 6am-12:30am * ATS reservations: Mon-Sat 8:30am-2am, Sun 8:30am-12:30pm |
| Areas Served | Hamilton (City of) |
| Eligibility | People with disabilities who are unable to access regular transit service, pre-registration is required. Service is also available to qualified residents of other municipalities while they are visiting Hamilton. |
| Application | To register, complete an application form and have it signed by a doctor. Applications can be found on the Accessible Transportation Services website, or call 905-529-1212. To reserve a ride, call up to 7 days in advance. To register for Interactive Voice Response (IVR) and ATS Web contact ATS at 905-528-4200 ext 1830. |
| Languages | English |
| Fees | Service - Seniors: $18/ten-ticket book * In-city charter: $90/hour, 1 hour minimum |
Site Information
| Located In Community | Hamilton |
| Address & Map | 2200 Upper James St Hamilton, ON Canada L0R 1W0 |
| Mailing Address | PO Box 340 Mount Hope, ON Canada L0R 1W0 |
| Physical Access | Fully Accessible |