Record #:
					IMP0212
				
				
					Last Full Update:
					29 Sep 2025
				
			 
		 
	 
 
	
		
		
			
				
Description and Service Details
			
			
				
					
					
					
						| Description (Service) | Provides support services with counsellors that have training in social work, psychotherapy, or related fields, and have specialized expertise in dealing with issues unique to Deaf and hard of hearing individuals. Services are free, confidential, and provided in an accessible environment using American Sign Language (ASL), la langue des signes québécoise (LSQ), real-time captioning, and amplification devices as required. Services include: 
	Mental Health Counselling - professional support for mental health issues, addiction, relationship problems, stress, abuse, and other serious challengesGeneral Support Services - guidance, advocacy, support, and counselling to help manage everyday life eventsHearing Care Counselling 55+ - support for people 55 and over who have hearing loss to help improve communication and stay independentSettlement for Newcomers to Canada - assistance for Deaf or hard of hearing newcomers to overcome barriers and transition to a new life in Canada | 
					
					
					
						| Hours | Contact for information. | 
					
					
					
						| Areas Served | Brant County ; Burlington ; Hamilton (City of) ; Niagara Region | 
					
					
					
						| Eligibility | Open to all individuals who are Deaf or hard of hearing and their families. Some programs have specific eligibility requirements. | 
					
					
					
						| Application | Contact for information. | 
					
					
					
						| Languages | American Sign Language (ASL); English | 
					
					
					
						| Fees | None | 
				
			 
		 
		
			
				
Site Information
			
			
				
					
					
					
						| Located In Community | Hamilton | 
					
					
					
						| Address & Map |  | 
					
					
					
						| Physical Access | Fully Accessible - first floor, elevator and second floor washroom all wheelchair accessible | 
				
			 
		 
		
			
				
Categories and Classification
			
			
		 
	 
	
	
 
		
		
			
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