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Distress and Crisis Ontario

Contact Information
Office Phone 416-486-2242, Administrative line, not crisis line
Social Media Facebook Facebook:
Instagram Instagram:
Twitter Twitter:
Agency Information
Established 1972
Description and Service Details
Description (Service) Distress and Crisis Ontario (DCO) is the provincial networking organization that supports and helps build and sustain the capacity of its member agencies in the continuum of support, referral and mental health services offered to the people of Ontario. At a Distress Centre, individuals can find a listening ear for lonely, depressed, and/or suicidal people, usually 24 hours a day, 7 days a week. Many centres also have Suicide Survivor programs, support services for youth, telephone call out programs for seniors and vulnerable people, mental health Crisis Phone Lines, Online Chat services and much more. For a listing of member agencies, click here.

ONTX Ontario Online & Text Crisis Service

How to Chat

* Chat is available on computer, or mobile device from 2 pm-2 am daily

* Click Here to access.

* Will need to complete a pre-chat survey, agree to terms and conditions of service, and a responder will be available.

How to Text

* Text is available from mobile phone from 2 pm-2 am daily and is accessed by dialing 258258.

* Will need to complete a pre-chat survey, agree to terms and conditions of service, and a responder will be available.
Hours Not Specified * Chat and Text services available Mon-Sun 2 pm-2 am
Areas Served Ontario
Eligibility No restrictions
Application No application process
Languages English
Fees None
Site Information
Located In Community Waterloo
Address & Map
Waterloo, ON
Mailing Address PO Box 38038, King St N 
Waterloo, ON 
Canada N2J 4T9
Physical Access Not Applicable
Categories and Classification
HCSD Main Heading Emergency / Crisis ; Mental Health / Addictions
HCSD Sub Heading Distress Lines ; Distress Phone Lines
Service Categories Categorical Program Administrative Units ; General Crisis Intervention Hotlines ; Internet Based Crisis Intervention

Agency Overview

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