Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.

Canada. National Defence

Site: Ottawa - Colonel By Dr

Service: Canadian Forces Member Assistance Program

Contact Information
Office Phone 1-800-268-7708, Toll free
Toll Free Phone 1-800-268-7708, Canada and the USA
TTY Phone 1-800-567-5803, Toll free
Social Media Facebook Facebook:
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LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube:
Description and Service Details
Description (Service) COVID-19 (November 5, 2021): Operates as usual.

​Short-term councilling services
  • assist with resolving many of today's stresses at home and in the work place
  • partnership between the Department of National Defence (DND) and Health Canada's Emergency Preparedness and Occupational Health Directorate Employee Assistance Services (EAS)
  • available 24 hours a day, 365 days a year
  • bilingual counsellors
Hours Mon-Sun 24 hours
Areas Served Canada

  • Canadian Armed Forces (CAF) members (Regular Force, all Reserve Class Members, Cadets)

  • parent, spouse, children and step children, fiancé(e), and any other person of significance to CAF personnel who died while serving

Application Visit website for more information
Languages English; French
Fees Service - None
Site Information
Located In Community Ottawa
Address & Map
101 Colonel By Dr
Ottawa, ON
Canada K1A 0K2
Mailing Address 101 Colonel By Dr 
Canada K1A 0K2
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Emergency / Crisis ; Mental Health / Addictions ; Palliative Care / Grief
HCSD Sub Heading Bereavement / Grief Support ; Distress Lines ; Distress Phone Lines
Service Categories Bereavement and Grief Counselling ~ Families of Military Personnel/Veterans ; General Counselling Services ~ Active Military ; General Counselling Services ~ Families of Military Personnel/Veterans ; General Crisis Intervention Hotlines ~ Active Military ; Veteran/Military Hotlines

Agency Overview

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