Office of the Taxpayers' Ombudsperson
Site: Ottawa
Record #:
IMP0114
Last Full Update:
04 Sep 2025
Contact Information
| Office Phone | 1-866-586-3839, Toll free ; Out of Area: 613-221-3109, Outside of Canada and the United States (collect calls accepted) |
| Fax | 418-566-0321 ; 1-866-586-3855, Toll free |
| Website | www.canada.ca/en/taxpayers-ombudsperson.html |
| Social Media |  Facebook,  LinkedIn,  YouTube |
| Primary Contact | Taxpayers' Ombudsperson, François Boileau |
| Alternate Contact | Éric Guigère, Director |
Description and Service Details
| Description (Service) | The Office of the Taxpayers' Ombudsperson (OTO) works independently from the Canada Revenue Agency (CRA) to:
|
| Hours | Mon-Fri 8:15 am-4:30 pm |
| Areas Served | Canada |
| Eligibility | No restrictions |
| Application | To submit a complaint, view the application process and download the form from the website. |
| Languages | English; French |
| Fees | None |
Site Information
| Located In Community | Ottawa |
| Address & Map | Office of the Taxpayers' Ombudsperson, 171 Slater St Unit 1000 Ottawa, ON Canada K1P 5H7 View Google Map |
| Mailing Address | Office of the Taxpayers' Ombudsperson, 171 Slater St Unit 1000 Ottawa, ON Canada K1P 5H7 |
| Physical Access | Unknown |
Categories and Classification
| HCSD Main Heading | Government / Legal |
| HCSD Sub Heading | Consumer Protection / Complaints |
| Service Categories | Government Complaints/Government Ombudsman Offices |
