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Travel Industry Council of Ontario

Contact Information
Office Phone 905-624-6241
Toll Free Phone 1-888-451-8426, (1-888-451-TICO)
Fax 905-624-8631
Social Media Facebook Facebook:
Instagram Instagram:
LinkedIn LinkedIn:
Twitter Twitter:
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Description and Service Details
Description (Service)
  • answers consumers' inquiries
  • mediates complaints arising from purchases from registered travel agencies
  • claims against the Ontario Travel Compensation Fund
  • cessation of an airline or cruise line
TICO will address a complaint only after the consumer has made an attempt to resolve the matter directly with the travel agency and/or travel wholesale
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Ontario
Eligibility No restrictions
Application Call for more information
Languages English
Fees None
Site Information
Located In Community Mississauga
Address & Map
55 Standish Court
Suite 460
Mississauga, ON
Canada L5R 4B2
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories Travel Agent Complaints

Agency Overview

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