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Travel Industry Council of Ontario

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Record #: IMP0102 Last Full Update: 31 Mar 2022
Contact Information
Office Phone 905-624-6241
Toll Free Phone 1-888-451-8426, (1-888-451-TICO)
Fax 905-624-8631
E-Mail tico@tico.ca
Website www.tico.ca
Social Media Facebook Facebook: www.facebook.com/ticontario/wall/
Instagram Instagram: www.instagram.com/ticontario/
LinkedIn LinkedIn: www.linkedin.com/company/travel-industry-council-of-ontario/about/
Twitter Twitter: twitter.com/TICOntario
YouTube YouTube: www.youtube.com/user/ticoinfo
Description and Service Details
Description (Service)
  • answers consumers' inquiries
  • mediates complaints arising from purchases from registered travel agencies
  • claims against the Ontario Travel Compensation Fund
  • cessation of an airline or cruise line
TICO will address a complaint only after the consumer has made an attempt to resolve the matter directly with the travel agency and/or travel wholesale
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Ontario
Eligibility No restrictions
Application Call for more information
Languages English
Fees None
Site Information
Located In Community Mississauga
Address & Map
55 Standish Court
Suite 460
Mississauga, ON
Canada L5R 4B2
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories Travel Agent Complaints

Agency Overview

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