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Parole Board of Canada

Site: Ottawa

Service: Clemency and Record Suspension

Contact Information
Office Phone 613-954-7474, National Parole Board ; 613-634-3857, Ontario/Nunavut Regional Office
Toll Free Phone 1-800-874-2652
Fax 613-634-3861, Ontario/Nunavut Regional Office
Social Media Twitter Twitter:
YouTube YouTube:
Primary Contact Mark Prieur, Director, Public Affairs and Partnerships
Description and Service Details
Description (Service) Issues/grants/denies/revokes record suspensions and makes recommendations for clemency

National office
  • Follows the Criminal Records Act
  • Supervises all record suspensions and clemency recommendations
Record suspension
  • Allows people who were convicted of a criminal offense to have their criminal record kept separate from other criminal records

Granted in exceptional circumstances. Can be requested for:
  • employment
  • perceived inequity
  • medical conditions
  • immigration to Canada
  • compassion
  • financial hardship
Hours Phone line Mon-Fri 8 am-6 pm * Walk in Mon-Fri 9 am-3:30 pm * Closed everyday from 11:30 am-1 pm
Areas Served Canada
Eligibility Individuals with a criminal record in Canada
Application Forms and complete instructions are available on the website * In-person consultations with a Record Suspension Officer are offered free of charge at the Board's Ottawa offices
Languages English; French
Fees Service - Fees
Site Information
Located In Community Ottawa
Address & Map
410 Laurier Ave W
Ottawa, ON
Canada K1A 0R1
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Government / Legal
HCSD Sub Heading Community Legal Services
Service Categories Record Suspension Assistance

Agency Overview

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