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Behavioural Supports Ontario

Site: Burlington

Service: Community Team

Contact Information
Office Phone Home and Community Care Support Services Burlington Office 905-639-5228
Toll Free Phone Home and Community Care Support Services Burlington Office 1-800-810-0000 ext 1500
Crisis Phone COAST Halton 1-877-825-9011 * for emergencies call 911
Agency Information
Description (Agency) Supports clients with cognitive impairment (due to dementia, mental health or addictions) demonstrating responsive behaviours (hitting, kicking, wandering, refusing care, asking repetitive questions) 
* program is offered through a collaboration of Home and Community Care Support Services, local crisis team and Alzheimer Society
Legal Status (30) Provincial Government ; (50) Non Profit
Description and Service Details
Description (Service) Provides support to clients and families living in the community or retirement homes 
* provides a holistic assessment of the person and their responsive behaviours, focusing attention on discovering the causes and  
the care approach that addresses the reason for the behaviour 
* develops a care plan collaboratively outlining strategies for care partners to manage the responsive behaviours 
* connects older adults and their care partners with community supports and needed services 
* supports clients and caregivers through education and advocacy
Hours Mon-Fri 8:30-4:30
Areas Served Burlington
Eligibility Older adults with responsive behaviours associated with cognitive impairment due to dementia, complex mental health, addictions, or other neurological conditions
Application Contact BSO Connect at 1-800-810-0000 ext 1500 or submit referral through BSO/SGS Central Clinical Intake
Languages English
Fees None
Site Information
Located In Community Burlington
Address & Map
Burlington, ON
View Google Map
Physical Access Not Applicable - mobile service
Categories and Classification
HCSD Main Heading Emergency / Crisis ; Mental Health / Addictions ; Older Adults
HCSD Sub Heading Geriatric Psychiatry ; Geriatric Psychiatry Resources ; In-Person Crisis Resources ; In-Person Specialized Crisis Services
Service Categories Case/Care Management ~ People With Complex Needs ; Dementia Evaluation ; Geriatric Psychiatry ; In Person Crisis Intervention ~ Older Adults ; Outreach Programs ~ Older Adults

Agency Overview

Services at this Location

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