Record #:
					BTN4970
				
				
					Last Full Update:
					03 Jul 2025
				
			 
		 
	 
 
	
		
		
			
				
Agency Information
			
			
				
					
					
					
						| Description (Agency) | 
						Supports clients with cognitive impairment (due to dementia, mental health or addictions) demonstrating responsive behaviours (physical, verbal, wandering, refusing care, asking repetitive questions) 
- program is offered through a collaboration of Alzheimer Society, Ontario Health atHome and local crisis team
 
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						| Legal Status | 
						(30) Provincial Government | 
					
					
					
						| Primary Executive | 
						Wendy Willick, Team Lead, BHNHH Alzheimer's Society; Phone: (Business) 289-438-1620 ext 602; Email: wendy.willick@alzda.ca | 
					
				
			 
		 
		
			
				
Description and Service Details
			
			
				
					
					
					
						| Description (Service) | 
						Provides support to clients and families living in the community or retirement homes 
- provides a holistic assessment of the person and their responsive behaviours, focusing attention on discovering the causes and the care approach that addresses the reason for the behaviour
 
- develops a care plan collaboratively outlining strategies for care partners to manage the responsive behaviours
 
- connects older adults and their care partners with community supports and needed services
 
- supports clients and caregivers through education and advocacy
 
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						| Hours | 
						Mon-Fri 8:30-4:30  | 
					
					
					
					
						| Areas Served | 
						Burlington | 
					
					
					
					
						| Eligibility | 
						Older adults with responsive behaviours associated with cognitive impairment due to dementia, complex mental health, addictions, or other neurological conditions | 
					
					
					
					
						| Application | 
						Contact BSO Connect at 1-800-810-0000 ext 1500 or submit referral through BSO/SGS Central Clinical Intake  | 
					
					
					
					
						| Languages | 
						English | 
					
					
					
					
						| Fees | 
						None | 
					
				
			 
		 
		
			
				
Site Information
			
			
				
					
					
					
						| Located In Community | 
						Burlington | 
					
					
					
					
						| Address & Map | 
						 | 
					
					
					
					
						| Physical Access | 
						Not Applicable - mobile service | 
					
				
			 
		 
		
			
				
Categories and Classification
			
			
		 
	 
	
	
 
		
		
			
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