Behavioural Supports Ontario

Site: Burlington

Service: Community Outreach Team

Record #: BTN4970
Last Full Update: 11 Sep 2023

Contact Information

Office Phone Alzheimer Society of Halton 289-837-2310
Crisis Phone COAST Halton 1-877-825-9011 * for emergencies call 911

Agency Information

Description (Agency)

Supports clients with cognitive impairment (due to dementia, mental health or addictions) demonstrating responsive behaviours (hitting, kicking, wandering, refusing care, asking repetitive questions)

  • program is offered through a collaboration of Alzheimer Society, Home and Community Care Support Services and local crisis team
Legal Status (30) Provincial Government
Primary Executive Wendy Willick, Team Lead, BHNHH Alzheimer's Society; Phone: (Business) 289-438-1620 ext 862; Email:

Description and Service Details

Description (Service)

Provides support to clients and families living in the community or retirement homes

  • provides a holistic assessment of the person and their responsive behaviours, focusing attention on discovering the causes and the care approach that addresses the reason for the behaviour
  • develops a care plan collaboratively outlining strategies for care partners to manage the responsive behaviours
  • connects older adults and their care partners with community supports and needed services
  • supports clients and caregivers through education and advocacy

Mon-Fri 8:30-4:30

Areas Served Burlington
Eligibility Older adults with responsive behaviours associated with cognitive impairment due to dementia, complex mental health, addictions, or other neurological conditions

Contact BSO Connect at 1-800-810-0000 ext 1500 or submit referral through BSO/SGS Central Clinical Intake

Languages English
Fees None

Site Information

Located In Community Burlington
Address & Map
Burlington, ON
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Physical Access Not Applicable - mobile service

Agency Overview

Services at this Location

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